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Dispatch Time

All orders will be dispatched on the same day if order is placed before 2:00pm Monday to Friday. (Except Public Holidays & Bank Holidays).

UK Delivery

UK - Standard delivery aim is 1-3 working days, normally within 24 hours after dispatch. But please note standard service is not a next day guaranteed service which means delivery time may vary and sometimes it can take up to 7 working days when the parcel is delayed during the process (2% Chance).

Optional UK Special Delivery Next Day Service is available at checkout and this is a guaranteed next working day service. (Not Saturday Guaranteed).

For UK customers, please allow 7 working days before querying ‘Item not received’.

International Delivery

EU - Standard Delivery aim is 5-7 working days. Standard Delivery Service is not a guaranteed service which means delivery time may vary and affect by your local customs and sometimes it can take up to 15 working days when the parcel is delayed during the process (5% Chance).

International standard delivery service is not a tracked service. Tracking number will not be provided. Optional International Tracked Service is available at checkout.

For EU customers, please allow 15 working days before querying ‘Item not received’.

Rest Of The World - Standard delivery aim is 7-15 working days. Standard Delivery Service is not a guaranteed service which means delivery time may vary and affect by your local customs and sometimes it can take up to 28 working days when the parcel is delayed during the process (5% Chance).

International standard delivery service is not a tracked service. Tracking number will not be provided. Optional International Tracked Service is available at checkout.

For ROW customers, please allow 28 working days before querying ‘Item not received’.

eBay Estimated delivery date is estimated by eBay and it is for reference only.

Other

Changing Address - Please make sure the correct delivery address is entered when paying for the item. If you want to change your delivery address after checkout, please contact us and we'll try to update your order. However, depending on the shipping status, changing delivery address after checkout is not always guaranteed.

Combined Postage - We do offer combined postage discount but it is not guaranteed.

The discount offer is only offered and applied on selected items.

Discounts will be automatically applied by eBay’s invoicing system. All items must be paid for together, on the same invoice, to benefit from combined delivery and packaging discount.

Please do not place your order if you do not agree with the postage charge.

Local Pick Up - Unfortunately, our warehouse is not opened to public so we do not offer local pick up.

International Duty & Tax - buyer is responsible for any applicable import duties and local taxes. Please verify with your customs before making your purchase.

If you have any questions related to your delivery please contact our customer service at cs@anpure.com or through eBay message center.