By placing a bid, you commit to complete the transaction and make the payment if you are the winning bidder. Winning bidder assumes all risk of liability with respect to the purchase of the product. We are not responsible for lost or damaged items during shipping if no insurance was purchased. Orders that are returned back to us due to wrong or incomplete address are subject to additional shipping charges before a second shipment is issued. If you refused the order during delivery no refunds will be issued and additional shipping/handling will apply to reship package.

All Manufacturer brand names (Like Apple Compaq, Dell,...)logos and trademarks are the property of their respective holders and while we make reference to brand name items we are in no way endorsed by or associated with these companies. Any use of a brand name or model designation for a non-oem product is for purpose of demonstrating compatibility

Your input as a buyer is very important to us! If you feel that our seller Performance is less than a 5-star rating for shipping cost, shipping time, item description, or communication; please contact us first, before leaving feedback. We want to improve our service to you and future customers. We will do everything we can to make this experience the best you have had. Please let us know if we can do anything to assist you in your purchase. Please take a moment and leave us positive feedback and we will do the same for you. Once Feedback has been left, you will automatically receive Feedback from us.

Paypal is the preferred method of payment. The winning bidder is responsible to deliver payment to us within 5 business days of the closing date of the auction, If you prefer to pay by any other payment method, Please contact us and include your eBay user ID, name, address, and item # ,We will forward all the information to you. Customer Satisfaction is our top priority. However if the item does not function as advertised or is DOA we will replace the item or provide a full refund if we do not have anymore in stock. Shipping charges are not refundable. You must request an RMA# and write it on the outside of the package for your return to be processed.

All our items will be shipped from our warehouse in Toronto, ON. All items will be shipped within same business days (Monday-Friday) of payment received. All shipments are made via Canada Post or USPS Air Mail . Please allow between 2-5 days /Canadian, 3-7 days /USA, 10-18 days /International for your item to arrive (We are not responsible for any border crossing delays for international orders.) Buyers are responsible for all applicable import duty and local taxes (GST/HST for Canadian Buyers). If you prefer to upgrade your shipping by UPS ,Fedex or DHL please contact us before payment. We only ship to your eBay / Paypal registered address, you will get the shipping notification /tracking no. after shipment.

Loreso™ replacement batteries designed to meet all oem requirements, Outstanding performance, Durability and Peace of mind are all in your hand when you are purchasing a Loreso branded product. Each battery has been made of high quality Grade A cells and completely tested in actual machine.We are standing behind our products for their complete life even after warranty period ends. Loreso LLC is the manufacturer and exclusive distributor of Loreso & LRS products, any other products listed or sold under our branded name are not GENUINE or protected by our warranty . Any attempt to copy ,relist or resell of Loreso products without permission is prohibited , we reserve the right to take action against violators. Copyright Loreso™ LLC 2015