B- Dell Venue 11 Pro 5130 Ultrabook/Tablet - 10.8"

IN THE EVENT OF A PROBLEM WITH YOUR ORDER, PLEASE CONTACT US FIRST BEFORE OPENING A RETURN REQUEST OR EBAY CASE, WE WILL DO OUR BEST TO MAKE THINGS RIGHT!

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SHIPPING

• We take great care packaging every item to ensure safe quality shipping. 
• We ship UPS/USPS/FedEx depending on your location and at our discretion.
• Most shipments are sent out within 1 business day after payment is confirmed or cleared, unless stated otherwise in the listing.
• Please make sure to provide the correct shipping address when placing your order, orders will be shipped out to the shipping address provided by eBay.
• Packages are not shipped on Saturday or Sunday. Transit time varies and depends on the carrier, we cannot be held responsible for delays caused by carriers. 
• Shipping time by eBay is estimated and not guaranteed and is subject to change especially during peak periods.
• Orders shipping to Hawaii, Puerto Rico, Guam or Alaska may not select the Free Shipping option for this item, if free shipping is selected for one of these destinations we reserve the right to cancel your order.

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RETURNS

• We offer a 14 day return policy on all items. (unless stated otherwise in the listing)
• All returns must be in original condition and must include the original packaging and content in tact.
• Returns should be packed in proper packaging to avoid damage to the item or it original  packaging.
• For any return request please contact our Customer Support by eBay Messages and you will be assigned an RMA number and instructions on how to proceed with your return. 
•15% restocking fee may  apply.
• Please allow 3-5 business days after we recieve your package to process your return.
• Any returns that violate this return policy will not be accepted and will be sent back at customers expense.

Please note: 

• All serial numbers are recorded and items are secretly marked prior to shipment to protect against fraud.   We diligently check all incoming returns to ensure the item was not switched.  

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CONTACT

We take joy in helping you get the gear you want at at the price you need!
Please don't hesitate to contact us with any questions or concerns.
You can contact via ebay message using the "ask a question" link above. (Please allow 1-3 business days to receive a response, response time may change during peak periods.)  If there is any issue at all with your purchase, please contact us via ebay messaging before requesting a return or leaving feedback so we can work out the issue with you faster and easier.