Payment & Tax Shipping Returns Support Feedback

       

1. We only accept PayPal.
2. For bidder, payment must be received within 7 working days after auction closed.
3. For International buyer, import duties, taxes and charges are not included in item and shipping price. Please check with your country‘s customs office to know these additional cost before buying.

 

         

 

      

1. We ship to the address confirmed in Paypal.
2. We ship via Hong Kong Air Mail Postal Service within 1-3 working days once full payment is settled.
3. We ship to USA by E-express with tracking number.
4. We ship to Worldwide by Economy Int’l Shipping (not include tracking number) OR by Standard Int’l Shipping (include tracking number).  
5. Please email us if you would like to upgrade with tracking number, $2.5 only after order placed.   
6. The shipping time normally will take 5 - 20 business days for delivery, exclude customs clearance.
7. We must bear full responsibility if the item is not arrived! If you do not receivethe item after 40 working days of delivery, please email us and we check immediately.
8. South America (such as Chile,Brazil and Argentina....),Russia,Ukraine,Italy,Spain & Israel will take much longer than other countries, so the refund time is up to 55 working days.
9. For multiple different items, please add one by one to your Cart, system will automatically combine all in ONE single invoice together for your Paypal clearance.  
10. Please let us know if you would like to upgrade the shipping method to EMS (Speedpost),DHL,UPS. We will quote you the most updated price and delivery days.
11. Packing method for Toys, Figure & Game, all pack with original box (if included) & outside wrap up with three layers bubble paper &  large envelope. Original box is for protection of the product, it may damage during transportation. Damage in packing is not considered as defect for refund or return. If you are a collector, please contact us for extra carton box packing, we will send you a new invoice with extra $5 ($10 large) via Paypal after first payment.
12. Please kindly check item size before order place. Enlarged photos show details only. Color may vary slightly due to the setting of computer monitors.

 

     

                                                                   

  

1. All items are eligible for return policy.
2. If you are unsatisfied with the item for whatever reason,please contacts us if return is required. And you will provide a digital photo for exchange request.
3. Item must be in the original packaging. Item condition must be same as arrived. Item must not be damaged or have any visible signs of use.
4. Buyer is responsible for the cost of return shipping Not meeting no.3 term may invalidate the return policy.
5. If you have any doubts, please do not hesitate to contact our customer support.
6. We will check for a good one from our stock or make a refund to you.

 

      

1. Contact us by simply click “Ask a Question” at the bottom left corner of the listing.
2. Our friendly customer support team members are available to help you at any time. We will reply with updated status within 1 - 2 working days.
3. We trust good communication can fix all matters efficiently.
4. Our working days from Mon-Fri  9:00 - 18:00  GMT+08:00

 

     

1. If you receive your order, and are satisfied with our products or services,could you please take a minute to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5 star. 
2. Please accept sometimes unavoidable delay like serious climate and labour strike, which may take more 2 - 3 weeks for oversea shipping.
3. We will provide positive feedback to all our buyers.