Please send questions via eBay messages, or email. If you did not receive reply after 24 hours, please resend. It is likely the eBay message or email is lost which we had been experiencing over the past. Alternatively please call 07450859565, all of our products can be collected from Baldock.
The item will be delivered via royal mail, UK only
All order made after 2:00pm will be dispatched next day.
Please be aware courier does not work weekend and national holidys.
Return is acceptable within 2 weeks after you received the goods, but the goods must be in the original box and is in resale condition. The return must match the S/N number we recorded in our computer system.
You will be refunded in full including postage charge, you need pay the return postage.
We pay all the costs, the free return label will be sent to you and you have a full refund. But you need provide couple of pictures required by us for us to claim against courier.
We will test the item after the item was returned, if it is not working, we will pay all the delivery costs, you have a full refund. But if the item is working well and it is your responsibility to pay the return postage. For new item, we will charge you 50% extra goods price as the goods category is down to customer return.
This product is sold with 45 day seller warranty, you can return it for a replacement within 45 days. The returned item must have all accessories included. For new item, you may have manufacturer warranty supplied by manufacturer, you have to contact manufacturer to claim manufacturer warranty.