London Storehouse is a UK based Online retailer with a large selection of quality products at discounted prices which will appeal to anyone looking for great value products at very competitive prices

All your purchases come with our 100% customer service and satisfaction guarantee. Our aim is to become the store you will come back to time after time where you know you will always get the best products at the best prices with great service

We always value the opportunity to resolve any issues, in the unlikely event that you do have a problem with your order, please do not hesitate to contact us before leaving negative feedback, so please contact us first

We ship to the UK & Worldwide; all orders are despatched normally within three working days You can always check the current status of your order by checking your eBay purchase history. Orders are not despatched on Weekends (Saturday, Sunday) or on UK Bank Holidays

LEGO orders placed on Friday’s after 1600 GMT will normally be despatched on the next working day. The delivery schedules stated on eBay are estimates and are for guidance only to allow time for any postal delays, we would suggest that if your order fails to arrive within 10 working days for UK orders and 21 working days for worldwide orders then to message us on here on eBay

If you have requested Signed for next day delivery on your LEGO order this must be received no later than 1100 GMT. Any orders received after this time will be sent on the next working day

Payment for all items must be made within 3 Days, if you would like to pay for all your purchased items at the same time then please purchase all required items before going through eBay checkout, we only accept payments by PayPal

Purchases come with a 30 day refund satisfaction guarantee minus our original & return postal/shipping fees on all unused products. Please email us first before returning any item. We will then provide you with our returns address

Please describe any problems with the item when emailing. In the unlikely event of your item not being as described, we will refund return postage costs. You will receive a replacement order (if available) or a full refund, this will be at the company’s discretion

If however the mistake is yours when you return your order we will only be able to refund your purchase price. We will also need to charge you our original postage cost sending your order to you. You will also need to pay your own return postage costs

If you pay by a PayPal eCheque (bank transfer) this will cause a delay to the despatch of your order. You can find the clearing date of your PayPal eCheque by logging in to your PayPal account and going to your order payment