The payment methods accepted are Paypal, bank deposit, bank cheque and money order. Payment must be received no later than 5 business days after either an auction is ended or Buy it Now has been selected. A prior arrangement can be made to extend this time after contacting us.

Your package will be shipped on the next business day after cleared payment is received - which excludes weekends and public holidays.

Shipping will be by

• Registered Post (for Australian customers). Delivery times are approximately 3-5 business days.
• Standard International Airmail (for international customers). Delivery times are approximately 5-15 business days from Australia. If, in the unlikely event, your package has not arrived after 10 business days, please contact us with your confirmed shipping address and we will follow up with the postal services. The postal services may take up to 10 working days to complete their investigation. So, in the rare event that a package is lost, a full refund including postage costs will be provided 30 days after the package has been shipped.

If you are paying by Paypal you will need to ensure that the correct postal address is updated in your Paypal account. To maintain both buyer and seller protection in the event of a lost or missing parcel we will only post to the address selected in your Paypal account which is nominated as the shipping address when you go to checkout and pay.

We have a 7-day return policy. If you are not 100% satisfied with the item or have purchased a bracelet or necklace that does not fit comfortably, you may within seven days of receipt, return the item for an exchange or a refund of the purchase price. The item must be in brand new condition. All return postage costs will be the responsibility of the buyer.

If an item is faulty claims should be made within 7 days of receipt. Upon receipt of the returned item, an assessement will be carried out to determine the cause of the damaged or faulty item. If the item is determined to be caused by a manufacturing defect, a replacement will be sent and the buyers costs of returning the item will be reimbursed. If a replacement is not available a full refund will be provided.

If the item is determined not to be faulty or damage has been deemed to have been caused through incorrect use, it will be sent back at the buyer's expense and no reimbursement will be offered. We check the condition of each item before they are sent out.

All returns must be pre-approved via email or ebay message.

After you have won an auction listing or have clicked the Buy It Now button, you can see the Pay Now button in the following locations:

• On the item page.
• In My eBay, in the Items I've Won section.
• In the confirmation email that you receive from eBay.
• On the invoice email that you receive from eBay on our behalf.

To pay for an item:

1. Click the Pay Now button.
2. Check your postage information.

   If any information is incorrect, click the "Change postage address" link to update it. If you are paying by Paypal you will need to ensure that the correct postal address is updated in your Paypal account also. To maintain both buyer and seller protection in the event of a lost or missing parcel we will only post to the address selected in your Paypal account.

3. Review your purchase then, click the Continue button.

   Note: If you're missing total cost information or have questions about the total price, click the "Request total from seller" link.

4. Pay using:

   		Using your Paypal account you can send funds directly from a verified bank account or from a credit card. Login in to pay by Paypal. If you do not already have a Paypal account, you can sign up for one. NOTE: this is the only payment option available to international customers.
   Money Order / Bank Cheque		Bank cheque or Money/Postal Orders can be mailed to: B'jewelled PO Box 428 Mooroolbark Victoria 3138 Please ensure that you include your personal details (including your ebay ID) with your payment. Please note that it may take 2-3 business days to clear.
   Bank Deposit Express		When you select 'Bank Deposit Express' as your payment method, our bank account details will appear. Please add your ebay ID to the transaction description to enable payment identification.

5. Confirm your payment.

   Make sure that your postage details, payment method, and order details are correct. Then click the Confirm Your Payment button to complete your purchase.

Your package will be shipped on the next business day after cleared payment is received - which excludes weekends and public holidays.

Shipping will be by:

• For Australian customers - Registered Post. Estimated delivery time is 2-6 business days.
• For Australian customers - Express Post Platinum (where selected). Estimated delivery time is 1-2 business days.
• For international customers - Standard International Airmail. Estimated delivery time is 5-15 business days.

If, in the unlikely event, your package has not arrived after 10 business days (or 15 business days for international customers), please contact us with your confirmed shipping address and we will follow up with the postal services.

The postal services may take up to 10 working days to complete their investigation. So, In the rare event that a package is lost, a full refund including postage costs will be provided 30 days after the package has been shipped.

We have a 7-day return policy. If you are not 100% satisfied with the item or have purchased a bracelet or necklace that does not fit comfortably, you may within seven days of receipt, return the item for an exchange or a refund of the purchase price. The item must be in brand new condition. All return postage costs will be the responsibility of the buyer.

Should you have any queries about the product or service that we provide, please do not hesitate to send us an eBay message. We endeavour to have a full response to your enquiry within 24 hours, Monday to Friday. Enquiries sent through over weekends or public holidays may take up to 48 hours.