Delivery details
- Note: We are not responsible for any customs
duty or fee.
- Please send
us a note about shipping detail via eBay when you make payment (include
telephone number, contact person, input voltage, color, etc.).
- Shipping
cost includes postage, packaging, and handling fee, which is in agreement
with eBay's rules. If you have any disagreement, please read the eBay's rules
regarding shipping cost carefully. We don't add a surcharge on shipping
thus the shipping charge is firm and non-negotiable.
- Shipping
method: item will be shipped within 2 working days upon receipt of FULL
payment. It is noted that PayPal pending payment (such as eCheck) may take
up to 5 working days to clear. We use air mail (18-28 days
to most countries), or expedited service such as EMS
or DHL (5-10 days to most countries).
- No
Combined Shipment: Combine shipping is not available since AIRMAIL POST
charges the postage based on weight rather than number of boxes.
We are NOT responsible for any import tax,
customs fees or customs delay.
Buyer cannot request cancellation of the auction
or request for refund under this situation.
Please check with your local tax or
import authorities BEFORE bidding.
Payment
PAYPAL Only --Buyer must pay using PAYPAL ONLY within 7 days from the date of transaction made.
Full Payment --Transaction with insufficient payment will not be handled. So, please make you complete the full payment, including Final price + Postage.
No Discount --No discount is offered for all transactions.
Processing --We will arrange the dispatch within two working days after we receive the valid and completed payment.
Terms of sales
Terms of Sales
We offer 1-year manufacturer
warranty (some exclusions may apply).
- In In case of “dead on arrival”
(DOA), please notify us immediately within 3 business days and return the case
within 7 days after receiving the items. (The postmark date is applicable.).
All of our items were inspected before shipping. We provide technical support
via email. If the problem cannot be resolved and return is determined to be the
best solution, after receiving the items in original condition, you may have a
replacement or refund as soon as we cancel the order on eBay. If it is any
reason other than product defect, shipping cost is non-refundable.
- If the item was sent back for
repair during the first 30 days, return shipping cost is the buyer’s
responsibility. We pay the 2nd shipping cost & handling.
- A fter the 30 days, if you ask
for replacement or repair, you need to pay for the 2nd shipping cost &
handling.
- If you return the item for
reasons other than product defect or shipping damage, you will pay a 20 %
restocking fee.
About us
We
are dedicated to offer the best audio-visual products at the lowest price to
our customers.
Bringing great products and customer service, and thus help
enriching our customers’ lives is our ultimate goal.
Contact us
Please don't hesitate to contact us with any queries or comments about our items or your problem.Please note that we are open Monday to Friday between 9:00 Am to 18:00 PM Beijing Time ,which means we can keep on-line at :
| | Working time
| |
| Beijing(CN) | MONDAY-Friday | 09:00 AM - 18:00 AM |
New York(US)
| Sunday to Thursday | 20:00 PM - 05:00 AM |
| London(UK) | MONDAY-Friday | 01:00 AM - 10:00 AM |
| Paris(FR) | MONDAY-Friday | 02:00 AM - 11:00 AM |
During holiday ,pls allow us to response you early next week ,kindly not leaving negtive/neutral feedback or make dispute/claim out of our working hours, thank you for your cooperation
Feedback is our life, before you leave a neutral 
or negative
feedback, please DO contact us to get a better solution,
