We are an online based store that sells suspension parts, lifts, shocks of various manufacturers at affordable prices and fast shipping.

Parts are sourced & shipped from several stocking warehouses across US & Canada. We ship from the closest stocking warehouses. We specialize in delivering the best products & service in the fast manner possible. Most orders are processed & shipped within 48 business hours. After the purchase you will receive confirmation email and when your product ships you will get an email notification and a tracking number. Although we try to keep an updated catalog, some items could be on the back order and you would be notified by email if that is the case. Please check your spam folder if you don't see an email from us. If you have a question about a certain product you can ask a question right on the product page and we will try to get an answer for you as soon as possible. If you have a question about the order that you placed you can contact us here.

We provide limited warranty for each brand of product we sell. Please visit manufacturer's web-site for detailed warranty information. Most of the Bilstein, Pro Comp, Skyjacker, Rancho products offer limited lifetime warranty. Minor oil leak in the shock is usually not considered a warranty issue.

If you have a warranty issue please contact us in order to get it processed. Typically we charge for a replacement shock to be shipped out and once you install it and ship them bad shock bad and if we find it to be defective we issue a refund for the replacement shock that was sent.

We will not give a refund on any parts that have not been pre-approved. We require that you contact us by email or through eBay return process (if it is a whole order that needs to be returned) for a RA# number & instructions prior to returning any parts.

RA must be requested up to 30 days after the item is delivered. Any RA requested after the 30 day cutoff will be declined. Item cannot be installed or attempted to be installed, and must be returned in perfect sellable condition in order to receive the full credit. Item must be received by us up to 30 days after the RMA is requested.

Incorrect/damaged merchandise MUST be reported 3 days after receiving the item. Customer is responsible for all shipping charges associated with the returned item. All return merchandise must be insured for/or greater than the original purchase price at customer's price to cover the entire contents of the products and packaging. Products damaged during the return ship process back to the shipping warehouse are the full responsibility of the customer and the shipping company in which the customer chooses.

Any and all return requests will be handled at the discretion of Dvinternational company.

All orders that are canceled before the package has been processed for shipment are subject to a cancellation fee of $20.00 or 5% whichever is greater. Orders that are canceled after they are processed and packaged for shipment will be charged a 15% restocking fee.

Packages that are refused at the time of delivery will be charged a 15% restocking fee and all return shipping fees will be deducted from return credit.

By clicking the Place order button you are authorizing the above total to be billed to your card and the sale is final, NO CREDITS OR CHANGES CAN BE APPLIED ONCE YOUR ORDER IS CONFIRMED.

We accept most major credit card companies Visa, MasterCard. We also accept PayPal payments and wire transfers.

All PayPal Accounts MUST have a verified shipping and billing address and we will ONLY ship to this address. International PayPal transactions will be accepted with enough proof of legitimacy of the buyer.

All gift cards issued by a major Credit Card Company must be registered to your actual shipping address or our system will not accept them.

Please make sure your current billing address is current with your Credit Card Company or bank prior to ordering with us.

If your current credit card billing address does not match the address you used to place the order on our website or over the phone, a pending transaction may be posted to your account until your credit card company or bank has been notified of the declined transaction. The pending transaction may take 3-5 business days to be posted back to your account.