Why buy from designervillage?
Because...
- designervillage is a specialist luxury sunglasses retailer.
- designervillage boasts one of the largest collections of premium designer sunglasses on ebay.
- designervillage is a discount outlet retailer. With exclusive savings of up to 75% off the RRP our pricing is simply irresistible.
- designervillage offers peace of mind. We sell 100% authentic and genuine designer sunglasses, GUARANTEED.
- designervillage stock the most desirable luxury sunglasses brands, including: Chanel, Oakley, Ray-Ban, Gucci, Serengeti, Carrera, Tiffany and Dolce & Gabbana (to name but a few).
- designervillage offers FREE express shipping to all UK customers.
- designervillage has extensive positive feedback ratings, so you can buy from a highly regarded, established and reputable retailer.
- designervillage accepts returns up to 30 days from date of purchase.
- designervillage is small family run British company, based in beautiful Brighton.
DELIVERY
FREE UK EXPRESS DELIVERY (United Kingdom and Northern Ireland):
- For UK deliveries we use DHL courier service (next day delivery).
- This service is delivered free of charge to all UK addresses.
- We send out within 24 hours of receiving your order (excluding weekends).
INTERNATIONAL (non-UK):
For international orders we offer two options on delivery:
1. Royal Mail International Signed For Service (£8 per order):
- This is our standard international delivery option and this service is charged at a flat rate of £8 per order.
- Please note that Royal Mail International Signed For Service requires a signature on delivery, but it does not offer a tracking facility whilst in transit.
- Please allow approx. 3 - 5 working days for delivery to most of Europe.
- Please allow approx. 5 - 7 working days for delivery to the rest of the World (non-European destinations).
2. DHL Express Courier (premium service).
- This is our premium international delivery express option.
- For all European countries the courier cost costs £20 per order (please allow approx. 2 working days for delivery to most of mainland Europe).
- For all non-European countries the courier service costs £25 per order (please allow approx. 3 - 4 working days for delivery to rest of the World).
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If you are experiencing any difficulties with your delivery please contact our customer services number 0044 (0) 1273 704494 or email customerservice@designervillage.com (please remember to quote your order reference number).
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RETURNS:
We hope that you will be pleased with your purchase from designervillage. However, should you wish to return anything from us, will be happy to issue a full refund provided the item is:
- Returned in its original and unused condition.
- Received within 30 days from date of purchase.
- Customer pays for return delivery charge.
So if you wish to return an item please follow the instructions below:
- Please email customerservice@designervillage.com notifying us of the item you wish to return, the reason for the return and the order reference number.
- The goods are your responsibility until they reach our warehouse, so make sure it's securely packaged to avoid damage in transit.
- Make sure you use a postal service that insures you for the value of the items you are returning or obtain proof of posting. We cannot be held responsible for returns lost in transit.
- Our returns address is: Designer Village (Returns Department), 26 - 27 Elder Place, Brighton, East Sussex, England, BN1 4GF
Additional Info
- Once the product has been safely returned, we will check that the item is in a fully resellable condition and will issue a refund within a maximum of 3 working days.
- Refunds can only be made to the original card (or payment method) used for the purchase.
- None of the above information or conditions affect your statutory rights as a consumer when goods are supplied faulty, or not as described.
- Please see our Terms and Conditions page for more details.
designervillage contact info:
Tel: (01273) 682609
Email: customerservice@designervillage.com
Address:
designervillage
26 - 27 Elder Place
Brighton, East Sussex
England
BN1 4GF