We accept PayPal as method of payment only.
We strive to test, pack and send out all order within 24 hours after payment is received.
In some circumstances such as quality check issue, unexpected shortage we will have customer service adviser get in touch with you personally.
We dispatch Monday-Friday(excluding public holiday worldwide) We have warehouse and partnership worldwide so your order will ship in random or wherever is closer and provide better postage service for you.
Please make sure you have the correct delivery address before making payment because we use automated system for order taking and dispatch so we may not stop package in time which you would need to pay postage separately for your order to be delivered again.
If the package damaged during the transportation, please don't open it & contact us and take photos to us ASAP.
We accept return in original package within 30 days from order placed, contact us for support before returning. If the item don't work as expected, please check twice to confirm that the item is defective & contact our customer service representative as we are here to help. Let us know the problem in detail so it reduces the number of message require to solve your problem.
If you are not satisfied with our items please contact us through eBay's messaging system and we will give the guidance for you to return it for full refund or any exchange. We only accept the item in its original package. Please make sure the item have no man-made damage. (Artificial damage shall not be returned or exchange or the incident will be reported to eBay
At last please leave us 5 perfect stars if you are satisfied with our service and product, it help both me an you grow better in this community.
If you are not 100% satisfied, please contact us first and we will try to solve problems as much as we can do to help you. Any negative feedback left we will review the case and would take action accordingly.
Any negative feedback left without any message to us and leave us 24 hours to reply, it automatically mean you give up your right it get support from us and refuse for any exchange or warranty that you may have.
Buyers should be responsible for return shipping fees on return packages at any case. (applicable when buyer order wrong item, initial shipping is not refundable due to shipping is paid to post office and we have gain no profit from it)
Please use eBay's Ask a question function at the bottom of the page to get in touch.
Email inbox is for receiving PAYMENT ONLY, so do not send us Email as it is not read by any of our staff.
Positive feedback will be left for buyers automatically by our automated system once positive and 5 star rating is received from buyer. So please find some spare time to use the feedback system to help build a better eBay community, and help me and you grow through times.
If there is a problem when you item is delivered please feel free to send us a message we are very happy to assist you with any problem with your sales or you would like to say thank you that is also welcome.