Returns
Genuinely faulty goods will be replaced or money refunded, however we must be advised of any faulty goods upon receipt of the item. It is the customers responsibility to pay for and ship the item back to us. If the item is found to be faulty, we will also refund the postage cost.
Return Eligibility
Items must be in new condition, meaning unworn with the security tab (if applicable) intact. Conditions which will void your ability to return merchandise including, Removing links, Removing the security tab on high-end items, or lastly, if the auction explicitly says in the description that the item cannot be returned.
Return Instructions
Before returning any item, you must message us to get a RMA# (Return Number). We will send you an email with this number, a form to fill out, and a return address to send the item to. Keep your purchase, accessories, security tags if provided, and all packing materials in new condition to avoid refusal of the returned merchandise. Items received "Not as Described"Please notify us within 5 Business Days of purchase if there is a significant discrepancy with an order. Please inspect all packages when they are received.