Payment & Sales Tax:

·         Please submit payment or contact us within 3 days of a purchase. We accept PayPal. 

·         We are required by State law to collect 6.75 % Sales Tax for shipments to North Carolina address.

Feedback:

• We’re here to earn Goodwill. As long as you are happy with your purchase, please leave us positive feedback.
• Customer satisfaction is our #1 priority. Please CONTACT US FIRST before leaving any Neutral or Negative Feedback.

Contact Us:

·         If you would like any additional information on our items or for any questions or issues, please feel free to contact us. You can contact us by selecting: “I have a question about using my item or I want to send the seller a message” via eBay messages. We usually respond within 12 hours or sooner.

If you didn't receive your item within 1 week:

1.    Go to your eBay account and find a tracking number. Track your item.

2.    Check your porch; ask your neighbors and everyone who lives with you.

3.    Go to your local post office with the tracking number and request your item.

4.    If there is no luck, please contact us.

5.    DO NOT OPEN A CASE “I didn’t receive an item” EARLIER THAN 2 WEEKS SINCE YOUR PURCHASE, WE WILL REPORT YOU TO eBAY.

Domestic Shipping (Continental United States):               

• We offer free shipping for most items to all USA customers. 

• We ship items 6 days a week (Mon, Tue, Wed, Thru, Fri, Sat).               

• We usually ship within 1 business day of receiving payment. Most of our items ship via USPS.               

• If you do not receive item within 2 weeks of making payment, please contact us. Please select: “I have a question about using my item or I want to send the seller a message” via eBay messages. Do not open the case with eBay without contacting us first.              

• Please make sure that an address in your eBay profile is correct.

International Shipping Information:   

• We speak English & Russian.                

• Please contact us for international shipping options. We do not guarantee to provide a tracking number for international packages due to high cost.

• Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. We are not responsible for any customs charges or holdups.

Return Information:               

• As our customer, we believe you should feel good about your purchase. We do our best to provide you with detailed descriptions and pictures so that you can make an informed decision. Bid with confidence knowing your items are 100% MONEY BACK GUARANTEED + RETURN SHIPPING COST if you received an item that is not as described.       

• We accept returns for exchange or full refund if items in original resale condition. The returning shipping cost is buyer's responsibility.

• All returns must be postmarked within 30 days of receipt.  10% restocking fee will be charged for "changed mind" returns.                           

• Buyer must contact us for instructions prior to any returns. Items shipped without contacting us will be rejected.

• ITEM CONDITION: all returning items must be in original resale condition and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), and all instruction booklets and paperwork,

              OR there will be a 50% restocking fee.  

• If you might have any issue with your item, please CONTACT US FIRST.             

• Please ask all sizing questions prior bidding to avoid returning shipping cost.

About Us:

We’re not affiliated or employed by or represent any company whose products we sell, but we guarantee all our items are 100% authentic and purchased directly from AUTHORIZED RETAILERS.

Thank you for your business!