Fringoo is a fast growing youth orientated fashion store. We focusing on providing the latest trends in affordable prices.
Fringoo collections are notoriously straightforward, street style focused and always with an element of youth subcultures. The design philosophy is not entirely trend-driven but focused on a unique directional vision referencing street wear and youth nostalgia.
The brand is dedicated to people who like to stand out in a simple, sometimes funny and casual way. Our customers do not take life too seriously as they are busy making their dreams come true.
We are group of young individuals with very strong sense of style and identity.
The idea of creating a unique store dedicated to contemporary youth aroused during our time at London College of Fashion. We as a students were desperate to find cool and trendy clothes that could represent our style and identity therefore we decided to make our own!
Based on broad market research we managed to establish a unique fashion brand that follows the trends of most fashionable blogs, instagrams and youtube channels.
Our yet small but creative team of graphic designers cooperates with the variety of manufactures form all over the world to ensure we provide high quality products in affordable prices.
Our goal is to become well recognised Fashion Store for young generation. We very passionate in everything we do and will keep on developing the unique aesthetic to make our customers happy and satisfied
We currently offers 3 Delivery Options:
Standard FREE
Next Day £8.95
International Delivery - Europe £9.99
Worldwide £9.99
Standard Delivery: Deliveries will be made within 1 working day after placing your order.
We run a Monday to Saturday service, delivering between the hours of 7:30am - 9pm. Please note that we do not deliver on Sundays or on a Bank Holiday.
Please refer to our Delivery page for further details including costs.
Next Day Delivery: We aim to deliver all UK mainland, Channel Islands & Northern Ireland packages ordered before 9pm on a Friday the following day. Orders placed after 9pm on Friday or on a Saturday will be delivered on Monday. Orders placed after this time up until 9pm on Monday will be delivered on Tuesday.
The cost of delivery will be as stated on the website at the time of order. We ship all UK orders via Royal Mail and operate a Monday to Saturday 7:30am - 9pm service for both our Standard and Premium services.
A specific time slot cannot be specified with any of our Delivery Options.
Please note that during our seasonal sales and periods of promotional activity along with circumstances beyond our control such as adverse weather, processing may take longer and certain services may be removed.
Our standard Refunds and exchange policy applies.
DELIVERY:
1.0 Tell me more about Standard Delivery within the UK
Our standard delivery is FREE.
Expect to receive your delivery within 2-5 working days (excluding Sundays) after placing your order.
Your order will arrive any time between 7.30am and 6pm and a signature is required on receipt.
Deliveries are not made on Sundays or Bank Holidays, so expect to receive your order on the next working day.
2.0 Which courier do you use ?
We use Royal Mail for all of our UK and WORLDWIDE deliveries. When your order leaves our Distribution Centre, we’ll email you with a tracking number and you can follow your items through the Royal Mail website.
3.0 Tell me more about shipping to Europe?
Our standard delivery cost £9.99 to a Europe.
Expect to receive your delivery within 5 to 9 working days (excluding weekends) after placing your order.
Your order will arrive any time between 9am and 5pm and a signature is required on receipt.
Deliveries are not made on weekends or bank holidays, so expect to receive your order on the next working day.
4.0 Tell me more about shipping Worldwide?
Our Worldwide shipping costs £9.99
We use Royal Mail for all of our International deliveries. When your order leaves our Distribution Centre, we’ll email you with a tracking number and you can follow your items through the Royal Mail website.
Expect to receive your order within 5 to 7 working days. Remember, working days do not include weekends or bank holidays.
5.0 Customs and Duties…Help!
If you’re receiving your order outside of the EU you’ll be responsible for any import duties, clearance fees, brokerage fees or any other additional charges.
Fringoo operates on a DELIVERED DUTY UNPAID basis. This means that any of the above fees outstanding have to be paid on delivery of your order. Unfortunately, this price is set by ROYAL MAIL. To avoid any unwanted surprises we recommend that you contact your local customs authority; they’ll give you any information that you may need.
Please remember, you’ll be responsible for providing any information required by customs to ensure that your goods are cleared.
6.0 What happens if I’m not in when my order arrives?
We need a signature on receipt of your parcel. If you are not available, we will leave you a card telling you how to rearrange your delivery or where you can pick up your items.
We take payment from your PayPal account at the time we receive your order, once we have checked your card or PayPal details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods. Additional Terms and Conditions for payments made by paypal can be found at www.paypal.co.uk.
To ensure that your credit, debit, charge card or PayPal account is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
The price you pay is the price displayed on the store at the time we receive your order.
Title to any products you order on this store shall pass to you on delivery of the products provided that we have processed and received payment in full for the products and not in query with PayPal. If a query or dispute has being raised by any party the item will be recalled until this has being completed and remains the property of Thinkprice until it’s cleared.
All prices are shown in £s sterling and include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated otherwise.
We currently offers 3 Delivery Options:
Standard FREE
Next Day £8.95
International Delivery - Europe £9.99
Worldwide £9.99
Standard Delivery: Deliveries will be made within 1 working day after placing your order.
We run a Monday to Saturday service, delivering between the hours of 7:30am - 9pm. Please note that we do not deliver on Sundays or on a Bank Holiday.
Please refer to our Delivery page for further details including costs.
Next Day Delivery: We aim to deliver all UK mainland, Channel Islands & Northern Ireland packages ordered before 9pm on a Friday the following day. Orders placed after 9pm on Friday or on a Saturday will be delivered on Monday. Orders placed after this time up until 9pm on Monday will be delivered on Tuesday.
The cost of delivery will be as stated on the website at the time of order. We ship all UK orders via Royal Mail and operate a Monday to Saturday 7:30am - 9pm service for both our Standard and Premium services.
A specific time slot cannot be specified with any of our Delivery Options.
Please note that during our seasonal sales and periods of promotional activity along with circumstances beyond our control such as adverse weather, processing may take longer and certain services may be removed.
Our standard Refunds and exchange policy applies.
DELIVERY:
1.0 Tell me more about Standard Delivery within the UK
Our standard delivery is FREE.
Expect to receive your delivery within 2-5 working days (excluding Sundays) after placing your order.
Your order will arrive any time between 7.30am and 6pm and a signature is required on receipt.
Deliveries are not made on Sundays or Bank Holidays, so expect to receive your order on the next working day.
2.0 Which courier do you use ?
We use Royal Mail for all of our UK and WORLDWIDE deliveries. When your order leaves our Distribution Centre, we’ll email you with a tracking number and you can follow your items through the Royal Mail website.
3.0 Tell me more about shipping to Europe?
Our standard delivery cost £9.99 to a Europe.
Expect to receive your delivery within 5 to 9 working days (excluding weekends) after placing your order.
Your order will arrive any time between 9am and 5pm and a signature is required on receipt.
Deliveries are not made on weekends or bank holidays, so expect to receive your order on the next working day.
4.0 Tell me more about shipping Worldwide?
Our Worldwide shipping costs £9.99
We use Royal Mail for all of our International deliveries. When your order leaves our Distribution Centre, we’ll email you with a tracking number and you can follow your items through the Royal Mail website.
Expect to receive your order within 5 to 7 working days. Remember, working days do not include weekends or bank holidays.
5.0 Customs and Duties…Help!
If you’re receiving your order outside of the EU you’ll be responsible for any import duties, clearance fees, brokerage fees or any other additional charges.
Fringoo operates on a DELIVERED DUTY UNPAID basis. This means that any of the above fees outstanding have to be paid on delivery of your order. Unfortunately, this price is set by ROYAL MAIL. To avoid any unwanted surprises we recommend that you contact your local customs authority; they’ll give you any information that you may need.
Please remember, you’ll be responsible for providing any information required by customs to ensure that your goods are cleared.
6.0 What happens if I’m not in when my order arrives?
We need a signature on receipt of your parcel. If you are not available, we will leave you a card telling you how to rearrange your delivery or where you can pick up your items.
We have a dedicated customer service team to answer any queries you may have.
All e-mails will be replied to within 24-48 hours (even on weekends)
If you have not had an e-mail reply after 48 hours please call us on the number below, as sometimes e-mails are sent to the 'Junk' folder.
Our customer service opening hours are between:
Monday - Friday - 10am-5pm
Saturday - 10am-5pm
Sunday - Closed
Telephone: 0775 177 1998
Customer Support : support@fringoo.co.uk
