New Simon Carter Crystal Swallow Cufflinks

Australia Post

Returns & Exchanges: Unwashed, unworn and unused items in original condition may be returned for exchange upon presentation of the original invoice within 14 days of order receipt. Returns or exchanges of online purchases may be made in person or by post. If you have requested a refund we will notify you via email once your request has been processed (see below for refund policy). If you would like to exchange an item, please inform us of the style, size and colour that you would prefer. The item from the original order must first be returned and a new order containing the exchanged item will be processed. Any discounts received will be carried over in an exchange. We will notify you via email once your exchange has been processed. As Providence Clothing Co is not liable for the loss of an item being returned we recommend that you return it using registered mail or Courier. If you are returning or exchanging a faulty, damaged or incorrect item we will pay for the packaging and postage costs. However, we are unable to offer free delivery for ‘change of mind’ returns or exchanges.Please do not send your purchase back to the manufacturer.

Refunds: (if applicable) Refunds only given if item is proven to have a 'major fault' or if incorrect item was mailed out. No refund will be offered if there was simply a change of mind or if incorrect item / size was selected. Proof of purchase must be shown. Once your return is received and inspected, we will contact you to notify you that we have received your returned item.We will also notify you of the approval or rejection of your refund request.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

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