L-100cm * W-25cm *
H-80cm=L39.3" * W9.84" *
H31.5"
Product Specification:
Category: Lighting
Style: Crystal, Modern /
Contemporary
Recommended Rooms:
Living Room, Dining
Room,
Recommended Room Size:
15-30 square meters
Lighting: /
Surface Treatment:.
Polished Plating .
Material: Stainless
steel chassis, K9
crystal,
Dimensions: L-100cm *
W-25cm * H-80cm (L39.3"*
W9.8" * H31.5 ")
Lamp Type: Halogen + LED
Lighting Direction:
Ambient Light
Power: 1W-40W
Bulb Base: 110V (E12),
220V (E14) + LED
Included in delivery or
Not: Included not Bulb
Voltage: 110-120V,
220-240V
Package Size: L110cm * W
30cm * H22cm
Weight (kg): about 17kg
Model: Black 3A#
Shipping：
About Processing Time
On each product page we
display the particular
manufacturer's stated
lead time, once you have
completed your order, it
will take approximately
3-15 Working Days for
the processing time. Our
high quality lights are
made in the formation
process, such as glass
melting, polishing
process, and assembling
into lights. This
process time does not
factor time in transit
with the shipping
carrier.
Occasionally, items
shown to be in stock or
available get pre sold,
in this case, you will
be sent a email
notification that your
item is on backorder,
you have the option to
continue to wait for
that item, cancel your
order for a full refund,
or select a different
item to order.
Please refer to the
specific product page
for the exact processing
time for the light you
are interested in.
About Shipping Times
We do our best to
provide you with
accurate shipping times
for our products. The
times are estimates
only. We have partnered
with FEDEX or other
international express
shipping to fulfill our
orders. It takes about
3-8 Working Days to most
countries, remote
countries might take
longer. These shipping
times are not a
guarantee. If you have a
time sensitive project
we recommend that you
call a sales specialist
and arrange expedited
shipping.
Order Cancellations
Our cancellation policy
is designed to allow you
to rest assured when
buying lights from us.
Please refer to our
cancellation and return
policies below for
details.
- Orders cancelled
before your item is
shipped are eligible for
a full refund.
- Once you're the
product of your order
has been shipped, you
can’t cancel your order
if you haven’t yet
receive it. Specific
return policy is as
follow.
Return Policy
Your satisfaction is of
the utmost importance to
us. Upon the arrival of
your package, we
encourage you to check
and make sure that the
light meets your order
specifications. Try the
light as soon as
possible. If you are
returning or exchanging
lights, please make sure
they are in brand-new
condition, unused and
with original packaging.
Requests to return items
due to quality issues,
damage during shipping,
or color/style/size
errors must be
accompanied by photos or
other evidence that
clearly shows the
problem with the item
received.
Replacements and refunds
are not available for
lights with no quality
issues.
Damaged or Defective
Items
Damaged or defective
items are eligible for a
full refund. When
requesting your refund,
please be ready to
provide Customer Service
photographs clearly
showing the problem with
the item and its courier
number as soon as
possible. If you believe
your item was damaged
during shipping,
Customer Service will
need photographs showing
the damaged packaging as
well as "Proof of
Damage" documentation to
process your exchanging
or refund
Mis-shipped Items
If you received a mis-shipped
item, you need to
provide photographs of
the incorrect item to
prove that you received
the wrong item before we
process your exchange or
refund.
Sizing Issues
If the item you received
meets the size
specifications of your
order and the product
page, then it can’t be
returned or exchanged.
But if the item you
received does not meet
the size specifications
of your order and the
product page, then your
order can be returned or
exchanged at no
additional cost.
Quality Issues
Light quality issues
include:
- Product damage
- Failure to function
properly once correctly
installed
- Receiving the wrong
items
Note: Considering the
settings of your
computer screen may
alter the color of the
pictures shown on our
Store, slight color
mismatches are not
included.
Appearance Differences
The settings of your
computer screen may
alter the color or
appearance of pictures
shown on our store.
Slight color and
appearance differences
between pictures on the
website and the actual
item are common.
However, if you are
confident that you have
received the wrong item,
please contact Customer
Service and provide
photographs to see if a
return or refund is
possible.
Please note that order
return with no quality
issues cannot be
approved. Include an
explanation and
photographs of the
product and courier
number documenting the
reason for the return.
Overdue Orders
If your order cannot be
shipped by the date
originally stated,
Customer Service will
offer you the option of
keeping or canceling
your product.
- Customers whose items
are overdue by no more
than 10 days can choose
to cancel the product
and get a full refund,
or keep the product and
get a 30% reimbursement
upon delivery.
- Customers whose items
are overdue by more than
10 days have the option
of canceling for a full
refund, or keeping the
product at no cost
except shipping fees.
Return Process
If you choose to return
your order for one of
the reasons above,
please remember to
Contact Customer Service
within 7 days of
receiving your item.
Please include an
explanation and
photographs of the
product and courier
number documenting the
reason for the return.
Returns will not be
accepted without prior
approval from Customer
Service.
Once we’ve confirmed
your circumstances, your
return will be processed
in 3 to 5 business days.
Once your return is
confirmed and inspected,
please allow up to two
billing cycles for it to
be credited to your
account.
All lights from our
store have 6-month
warranty period. If you
have any questions
regarding our warranty,
please contact Customer
Service
Packaging:
Manufacturing quality
would mean nothing to
you if your light
arrived damaged. For
this reason, we take
great care to package
our finished lights as
securely and safely as
possible. Our packaging
is tested to withstand
forces exceeding those
normally encountered in
transit. Below is a
diagram outlining our
packaging materials and
process.
