We guarantee
the safety,
security,and privacy of
your valuables

We accept all major credit cards through PayPal.

Promotions and Discounts

Bean Active promotional codes are not valid on the eBay site. Promo codes are only valid at our BeanActive website.

Sales Tax within the United States

BeanActive does not charge sales tax for US shipments being delivered outside of California State. Orders being delivered within the state of California are subject to sales tax.

Free Shipping on all Orders

1. Free Economy Ground Shipping applies to the lower 48 states.
2. Orders received by 10:00 AM PST are shipped the same day. Orders received after 10:00 AM PST are shipped the following business day.
3. Economy Ground Shipping is automatically free.
4. This offer may change at any time.
5. Yes! We ship to APO, FPO and P.O. Box addresses.
6. BeanActive will not issue credit where packages are not delivered due to refused or abandoned.

International Orders

1. Orders shipped outside the United States may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country.
2. All international customers are responsible for knowing and abiding by their country's tax laws/import fees/VAT fees. All import fees and duties are billed by and paid directly to your local government.
3. Purchases WILL NOT be manipulated to benefit custom taxes due to United States law.
4. Please be aware delays in customs are very common for some countries therefore, we cannot be responsible for customs delays.

What to expect after your order is placed:

1. Order Confirmation / Receipt Email (within 15 min of submitting the order).
2. Economy orders ship within 1-2 business days.
3. Shipping Confirmation Email with a tracking number once your order ships.

30 Day Return Policy
We don't accept used or abused gear but we are happy to help you with any manufacturer defects and warranty replacements. Please contact us for Warranty assistance and information.

No RMA number is required to return an item, simply include a copy of your receipt and write on the front why you are returning the item.

Pack and seal your return securely (in the original package if possible) and include a copy of your receipt. Packages must be returned prepaid; we cannot accept C.O.D. deliveries. For your protection, please ship trackable parcels.

Processing your return can take up to 1 week. Once your return is processed, you will receive a refund for the amount paid for the returned item back to the original method of payment. Please allow 1-2 billing cycles for the credit to appear on your statement.

If you received the wrong item or would like additional information please contact us by phone 1-805-210-2929 or use our Email Form for further help.

Our return address is:
BeanActive Returns
3793 Young Wolf Dr
Simi Valley, CA 93065

Exchanges

To exchange your new and unused item for something else, simply return it for a refund and place a new order through our website. That way you get your new item quickly and avoid the risk of it selling out.

The Fine Print

• All items must be returned in original pristine resellable condition, including manufacturer packaging, tags, documentation and any accessories.
• Products must be returned in the original box and/or packaging including sealed "blister-pack" if applicable.
• We reserve the right to refuse a return if the above conditions are not met. We will ship items back to you if they arrive used or abused.

Welcome to BeanActive.com, where we share a love for the outdoors and living a healthy active lifestyle. We are located in Ventura County, California where we are able to enjoy many outdoor activities from the beaches to the mountains.

The BeanActive.com website was launched in February of 2014 and we enjoy offering great products to our customers that help us all live an active, healthy life at affordable prices.

BeanActive.com
3793 Young Wolf Dr.
Simi Valley, CA 93065
(805) 210-2929

Customer Service: Phone Hours

Phone Customer Care:
US and Canada: (805) 210-2929

Customer Service Hours (PST)
Monday-Friday 8:00 am to 6:00 pm
Saturday-Sunday Closed