Payment
Information:
We accept payment by PayPal only. PayPal enables
you to send payment quickly and securely online. We do not accept other
payment methods .
Shipping delay
& Tracking number
1. Tracking
number will be emailed to you once we have shipped your order. If there
is any delay, it may be caused by bad weather or custom
inspection. If you still can not receive the item within 20 DAYS, pls
contact us.
2.We try our best to make you
get desired products as soon as possible. In case
you receive wrong products due to shipping error, please contact us for exchange
or refund. If it's damaged , please refuse to accept and contact us as soon as
possible.
3.We are not responsible for wrong or undeliverable
address. Please provide us your full address with Telephone number and make sure
your shipping address is correct and deliverable. If you need to change your
address, please change it in PayPal first before you pay.
Return
Policy:
- If you are unsatisfied with the item
for any reason within 3 days of item receipt, you can return it for a refund
(deducting the shippng cost).
- Products with quality problem
in 14 days can be returned and refund.
- Products with quality problem
in 30 days can be returned and replaced.
- Products with quality problem
in 1 year can be returned and repaired.
Notice: Please keep it in good condition
and customer need to pay for the return shipping,
thanks:)
EVERY PRODUCT GOT 12
MONTH WARRANTY!!
Taxes, Customs &
Duties:
We don't add taxes, VAT or other
hidden charges. You pay us what you see on the order screen,i.e. goods subtotal
+ shipping cost (not include duties). Please find out as much as you can about
your import taxes in your own country before bidding the item. You need to pay
for the import duties in case that occured for certain goods.
Feedback
Policy:
- Customer is always
NO.1
-
We care
about our valued customers and understand the concerns and frustrations you
might have, and will try our best to resolve the issues. We strive to answer all
emails as quickly as possible, but due to high email volume it may take time for
us to reply. Thanks in advance for your patience!
-
Contact us
first before leaving a negative, we will find a solution to meet your
requirement and enhance the satisfaction.
Working
Time:
Our Duty
Time |
China Time |
USA(pacific
time) |
|
Start |
End |
Start |
End |
Monday |
AM
9:00 |
PM
18:00 |
Sunday |
PM
17:00 |
Monday |
AM
2:OO |
Tuesday |
AM
9:00 |
PM
18:00 |
Monday |
PM
17:00 |
Tuesday |
AM
2:OO |
Wednesday |
AM
9:00 |
PM
18:00 |
Tuesday |
PM
17:00 |
Wednesday |
AM
2:OO |
Thursday |
AM
9:00 |
PM
18:00 |
Wednesday |
PM
17:00 |
Thursday |
AM
2:OO |
Friday |
AM
9:00 |
PM
18:00 |
Thursday |
PM
17:00 |
Friday |
AM
2:OO |
Saturday |
Out of
Duty |
Friday |
|
Saturday |
|
Sunday |
Out of
Duty |
Saturday |
|
Sunday |
|
During the duty time ,we can give you a quick respond. If we are out of
work ,please kindly be patient and considerable to give us a little more time
.
Please contact us
for solutions before leaving negative feedback, we strive to providing the
greatest service and bringing the highest satisfaction to all of our
customers!
|