After the purchase you will receive an e-mail confirmation  with your shipping address and account information for a payment. Check the delivery address.  After  we will receive the money you will receive a payment confirmation with the shipping data information. If you didn't receive the package  it is possible that your neighbour has accepted the package and you have received your shipment delivery notification by the postman, or you have told us a wrong shipping address. When the article is delivered, you have to check the package for external damages. An accepted packet can no longer be reported as damaged in transit.