SHIPPING: Will be with USPS service in the lower 48 U.S. states. International, Alaska, Hawaii and Puerto Rico residents, exact shipping will be determined once the auction is ended and item(s) are actually weighed.  Buyer is responsible for duties, taxes & any fees within their Country’s Customs. Tracking information will be added to auction listing once your purchase is shipped.  Most foreign shipments are sent via USPS unless buyer advises otherwise.  Please ask for a shipping quote before bidding and/or purchasing.

COMBINE SHIPPING: If multiple auctions are won, items will be combined whenever possible, to save you money on shipping expenses.  Note: some items can’t be combined.  Please let us know if you are waiting on another auction to complete so we don’t assume you are a slow payer.  PLEASE WAIT for a combine invoice before sending payment.  Once payment is made, the auction(s) is considered closed.  Other auction(s) won won’t be combined for shipping.

RETURNS: If for some reason an item(s) must be returned, shipping charges are non-refundable.  If an item is received in error, or has a problem and is our fault (not the manufacturer) shipping cost will be reimbursed.  If an item received is not what the buyer wanted or purchased by mistake, shipping charges both ways are not refundable and a 10% re-listing fee will apply.  If an item(s) is damaged due to shipping, we will contact the shipper and refund the purchase price but would need pictures of the item(s) and box damage.  Again, shipping charges are non-refundable.

PAYMENT: Must be received within 7 days of the end of the auction.  If payment is not received within 7 days of the auction closing date, a non-paying bidder alert will be filed with E-Bay. 

FEEDBACK: We encourage you to leave “Positive Feedback” once the transaction has been completed and you have received the item.  We always leave “Positive Feedback” once it is left for us & this informs us that you have received the item(s).  If you have a problem with what was received, please contact us within 24 hours of receipt so we can rectify the issue.

COMMUNICATION:  We try to respond to inquiries as quickly as possible.  If bidding on an item(s), please don’t wait until the last possible minute to ask a question as it may not get answered in time.  During the weekends, please be patient as we are not always available to answer immediately. 

Thank you for working with us on E-Bay!