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PAYMENT
I
accept paypal and personal cheques (cheques from UK customers only -
NO overseas cheques). Please don't forget that paypal process credit
cards and debit cards too via the guest checkout facility.
RETURNS
I
accept returns, as required by the distance sales regulations. Buyer to
pay return postage on returned goods. If you wish to return an item
please contact me before dispatch. Goods must be returned in the same
condition as they were dispatched in and packaged appropriately within 14
days of receipt.
SHIPPING
I ship worldwide. UK
postage rates apply to UK mainland only. I tend to use Royal Mail 2nd
class but larger parcels bigger than the specified maximum weight
for Royal Mail might be sent via another, more economical service. I send
my items uninsured and untracked, unless specified otherwise in the
listing. If you have any special requirements, such as special delivery,
please let me know as this will affect the final postage cost. All
overseas items are sent via air-mail unless you request otherwise,
remember surface is available too, it's cheaper but it takes much longer.
CUSTOMS
For overseas customers, please check that
your item is permitted by customs before placing your order. Please
remember that customs charges may apply to your goods, these will need to
be paid the buyer. All items are labelled as 'goods' and not 'gifts'. All customs forms will be filled out accurately and truthfully with the actual full cost of the item.
DISPATCH TIME
Orders will be dispatched within 3 working days.
DELIVERY TIMES
Delivery
times will vary according to the final destination and general delays.
UK deliveries take approx 7 days, European deliveries (including the
European Union) approx 10 days, and deliveries to anywhere else in the
world approx 14 days. Please allow extra time for arrival over weekends,
bank holidays, postal strikes, adverse weather and air/travel strikes.
Please note, these times are estimations and occasionally items can take
longer, especially deliveries going overseas.
PROBLEMS
If there are any problems with your order please contact me before leaving feedback so that the issue can be resolved.
FEEDBACK
Please
leave feedback for each item you receive, even if the feedback says
the same. If there are any problems please contact me first for a
resolution.
ABOUT ME
My photos are always of the
actual item for sale and not stock photos. I often have other items
listed for sale, sometimes in similar categories, please check my other
listings. If you have any questions, please contact me. I am happy to
provide any additional information.