•  Free shipping is only applicable to US orders.

• Items are usually shipped 1 business days after payment has been received.We do not ship on weekends and holidays.

• Sellers are not responsible for service transit time. Transit times are provided by the carrier, exclude weekends and holidays, and may vary with package origin and destination, particularly during peak periods.

• International buyers are responsible for duties and customs fees.

• Please leave us feedback upon satisfactory receipt of the item.

• We care about our valued customers, and will always try to help you. So if you have any problems, please e-mail us immediately.

• We will answer all emails as quickly as possible. Just give us the opportunity to resolve a problem.

• Any question please feel free to contact us through eBay message center.

• A replacement will be provided for any defective or misrepresented products for the duration of the 1 year. The original shipping label must be sent back to us to validate the return. A full refund can only be issued during the first 30 days upon receipt of the product.

• Returns are permitted and must be initiated by the buyer within 30 days from the date of purchase.

• Returns will be voided if the product is mishandled or physical damaged by customer.

• In order to return an item you must contact us to request a Return Merchandise Authorization Number (RMA).

• Items sent back without a RMA # will not be processed.

• All non-defective, undamaged products are subject to a 15% restocking fee. Shipping and handling fees are absolutely non-refundable. If an item is returned to us due to an address issue, we do charge a reshipping fee to reship. If you would like a refund, there will be a 15% restocking fee applied.

• All communications are handled through Email.

• We strive to answer all emails as quickly as possible, but due to high email volume it may take time for us to reply.

• Due to some ISP SPAM filter settings, you may not be able to receive our email replies; if you have problems receiving our emails, you may need to check your email settings or use a different email account to contact us.

• Business Hour: 9:00 AM to 5:30 PM (Monday-Friday), Pacific Standard Time.