Most rugs are shipped within 1-3 business days. Allow 3-7 business days for custom orders. Shipping is free anywhere in the Continental (Mainland) United States for any order of $50 and up. We use quality packaging materials so that your area rug arrives undamaged.
For any other locations, please contact our customer service for information on shipping costs.
See Full Shipping Policy
Payments must be made within 5 business days after purchase or bidding has ended. We accept Paypal, Mastercard, Visa, Amex and Discover.
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If you are not completely satisfied after receiving your purchase, your item (s) can be returned within 30 business days. Please contact us to obtain instructions for your return. Customers who return a merchandise are responsible for proper packaging and freight charges.
See Return Policy
One of the greatest benefits of ordering through NATURAL HOME RUGS is the fact that we make customer service our number one priority. Call us at 1.800.601.6062 or send us a message
here on eBay. Feel free to ask us any questions regarding our products or your order.
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