100% Satisfaction
Guaranteed!
If you do have a problem with your item, contact me and I
will do whatever is needed to make you happy.
Please contact me directly if there is a problem. I will fix
it. Please do not open a case or leave negative or neutral feedback. If your
transaction is not a 5 star transaction please let me fix it.
Shipping
Most of our items are free shipping within the continental
USA. We will ship items with whatever service is cheapest. The service may not
always be the one listed. Please keep this in mind. If you want to assure that
your item is shipped by a certain carrier let us know and if there is
additional cost for it you will need to pay that extra.
Free shipping is for continental USA only. All items are
shipped within 1-2 days after payment is received. Fast payment means fast
shipping!
Payment
We accept Paypal for all payments. Payment is due within 24
hours of auction end. Buy it now payments are due immediately after auction
end.
Items not paid for after this time will be relisted and a
non paying bidder report will be filed.
We are happy to provide good service but we are running a
business and hope you will treat us professional as well.
Feedback
If you do have any concerns about any product purchased from
us please contact us before leaving feedback.
We will do all we can to make sure you receive 5 star
service and hope you feel that is what you receive when working with us.
Returns
We strive to make sure all our items are explained in good
detail with clear information and pictures. If we send you the wrong item we
will refund when item is returned and correct our mistake.
We often sell surplus untested items. If item is sold as is
there is no refund. We buy and sell surplus. Each item is sold "AS
IS". We will try and describe and photograph the items we sell to the best
of our ability. Some items are vintage (antique). Some items are defective.
Some items are brand new stock. Please note that we are not an authorized
dealer for any of the products we list on eBay. Therefore we do not guarantee
that the item featured in this listing will be covered by any manufacturer's
warranty or support. Some are damaged in shipment. Some of the items we get
(because we get such an amazing variety) are things we have no idea how they work,
or what they are.
This is surplus, excess product. Sold as-is, and most of the
time, untested. We sell surplus. We sell many items that are
"projects" or for parts only. Read the description carefully. Ask
questions early in the auction. Again: We will only accept a return if we sent
you the wrong item. For example, if you purchased a "BLUE WIDGET" and
we incorrectly shipped you the "RED THINGAMAJIG" contact us for a
return authorization. We may just send the red one, and tell you to toss the
blue one. It does not happen very often!
Contact us
We are available Monday through Friday. We do not work
Saturday and Sunday. We will answer all emails through eBay promptly during the
week. All questions sent over the weekend will be answered on Monday.