CUSTOMER SUPPORT: We provide unlimited FREE telephone application support for all ALZO digital products. We are one of the only photo retailers who operate a photo studio and use all of the products that we sell.
GUARANTY: This product is guaranteed to be NEW merchandise in perfect condition. All ALZO digital products (excluding light bulbs) include a comprehensive 1 year warranty covering material or manufacturing defects.
RETURNING A PRODUCT: All returns require "Return Authorization" obtained by calling 800-582-7009 between 10:00 am 4:00 pm Eastern time, Monday - Friday. Shipping of returns is the sole responsibility of the sender. Returned product payments will be made by check in the name of the purchaser.
RETURN PRODUCT CONDITION: Products must be returned with all original packing materials, wrappers, cartons, instruction manuals, warranty cards, products and accessories must be returned in their ORIGINAL condition without signs of damage, markings, folds, defacing or misuse.
Products returned in other than "NEW" condition as received will be subject to a depreciation fee determined after return inspection. The condition of returned products will be assessed exclusively by Akces Media LLC.
REPLACEMENTS & UPGRADES: Customers requesting replacement or upgrade products will receive new products within 10 Business days from the date we receive the returned merchandise.
