We will ship out the order in 1-2 working days from our warehouse by air-mail after the confirmation of payment. Please make sure your shipping address and the order information is correct before placing an order. For any questions, please feel free to contact our customer services executive for assistance.
For any buyers from Russia, Brazil or other countries in South America, Africa and Eastern EU, the delivery lead time may be a bit LONGER due to custom clearance issue. Thanks for your kind understanding.
Sometimes your order may be impacted by extreme bad weather, strikes or other unexpected events. If there are any problems with your order, including late delivery or being lost, please do not hesitate to contact us. We are happy to offer solutions to your inquiries.
YOUR SATISFACTION IS FIRST PRIORITY!
1. This item is entitled to 12 months free guarantee. (Excluding misuse of the item and damaged item)
2. If you are going to return the item, please contact us through eBay message. We will provide you with solutions and return directions.
3. For damaged items on arrival, please contact us immediately, sending us an email with a photo is preferred. We will offer solutions to such cases. Full refund or replacement will be guaranteed.
4. If the item you receive does not live up to your expectation, please do not hesitate to contact us.
5. For other reasons, please feel free to let us know. We will get back to you as soon as we are available.
