Your order may be returned to us within 30 days for replacement or refund. Any returned item must be in new condition with original packaging and accessories. Returns that are not the result of our error will be subject to a restocking fee of 15%, which will be deducted from the refund. We will cover the shipping expenses on any replacement items sent back to you from our warehouse. Costs incurred to return the original item will be paid for by the customer unless the return was caused by an error on our end (wrong item shipped, defective item, etc.) Please contact us to request an RMA number before sending any items back to our warehouse. We highly recommend the use of a trackable service (USPS Delivery Confirmation, UPS, FedEx) to prevent issues caused by packages that are lost in transit. |