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About Us

 As both a Manufacturer and Distributor of Building Products, Vincent Buda & Company have supplying the building industry for over 50 years with a unique and quality range of products at the right prices. This is backed by friendly and professional service. Vincent Buda & Company through EBAY offer a range of their products online, offering fast service Australia Wide and Internationally. This range of products is ever increasing. 


The Company was originally founded at Hurlstone Park as a wrought iron factory in 1957 and as the business grew, Vincent and his wife Antonia saw the need to expand and diversify into steel angel bars and general building supplies. Vincent's children Richard, Rosemary and David then joined the business. In April 1993 the firm moved to larger premises at 90 - 92 Benaroon Road Belmore. Then again in 1999, they moved into the new even larger premises, where they are at now.


Today, Vincent Buda & Company is a medium size business still run by the Buda family. Each member of the company has the technical knowledge and experience to meet customer needs and meet new market challenges. Vincent Buda & Company makes and distributes the highest quality products. These are backed by friendly and professional service, fundamental to the company's continuing success. Products comply with Australian Standards (where applicable).They aim to keep a quality range of products, at best prices and offer fast delivery with their own trucks and or by courier. Vincent Buda & Company has supplied product all around Australia and has sold product used for Roads, Airports, Hotels, High Rise Commercial and Residential Buildings to Houses and Garages. Whatever your project, Vincent Buda & Company can offer you a large range of products.


Vincent Buda & Company keeps customers in touch with the changing requirements of the building industry, while also listening to their needs. The company is continually growing and is committed to increasing its product range to become a one-stop shop for building supplies. Vincent Buda & Company hopes this website will greatly assist your purchases.


82 - 88 Benaroon Road Belmore. Phone (02) 9740 1500. ABN 99 095 885 288

• About Us
• Payment
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• Terms
• Returns

Payment

We accept varies methods of payment. We accept Paypal and Bank Deposit for deliveries and Credit Card over the counter ( Visa & Mastercard) for pick ups. Payment is expected within 7 days of purchase of your item.
Sorry we do not accept credit card payment over the phone. Goods will only be sent out once money lands into our account, i.e. if paying by bank deposit goods will only be sent out once money is seen in our account, which in most cases is next day. Our bank accounts aren't live and proof of payment like sending a receipt is not suffice.

Paypal payment is accepted and the fastest if dispatch is needed urgently. eCheque payment usually take up to 5 days to clear, so please note good will not be sent till payment is clear. Credit Card payments thru ebay usually clear very fast. Any problems, please contact our office sales@buda.com.au


Bank Deposit details are below. Please provide your ebay user name & item number in the desciption. Failure to do so will result in delays.
Account Name: Varrd P/L
Bank: CBA
BSB: 062116
Account Number: 10163595

For pick ups, we also accept Visa and Mastercard payments over the counter. The card will need to be present and we do not accept payment via phone or email.


Sorry, we do not do COD sales.

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Shipping

1. How do I get a delivery quote?
Check the delivery details in the Ebay. If details are not shown on Ebay, please contact our sales office..

2. How do you deliver my items?
We deliver by courier and generally use Startrack Express or Fastway Couriers. They may then use sub agents and contractors in your area. Unfortunately we can not send to PO Boxes as delivery is done by courier to your door.


3. How long does it take to get my goods?
We usually dispatch within 24 working hours of goods being paid. Delivery times to your area varies, but usually Sydney, Brisbane, Gold Coast, Melbourne delivery is 1 day. Adelaide is 2 days. Perth, Hobart and Darwin are 2 - 5 days.


4. Will I need to be home to receive a delivery?
Preferably yes, on dispatch we will notify you which courier company has your item and a tracking number. From this, you should be able to see what day the item will be delivered. We prefer someone be able to sign and accept the goods. If no-one is home and cannot be contacted then if the item is sent with Startrack the driver will access if its safe to leave and will leave in a safe spot. If delivery is done by Fastway, the driver will leave a card in either the front door or letter box and you will need to contact the driver to rearrange delivery.



5. How do i track my parcel?
We will send to the email address on your ebay account a tracking number, please make sure this is your correct email address. You can log online and track your parcel at all times. We will also provide you with a contact phone number for the courier company and suggest any problems, or non delivery you first contact them. If you are unsuccessful, please contact our office.



6. Can I pay for my item once it is delivered?
No, all deliveries and goods must be pre-paid for before the goods are dispatched. If paying by Bank deposit goods  will not be sent until clear funds into our account.



7. Can I change my address after I have made payment?
No, we will automatically ship to your eBay address. If there is a problem with shipping to this address please let us know when requesting your delivery quote. Once an item is in transit we cannot change the address.


8. Can i pick up myself?

Pick up address:

Vincent Buda & Company

82 - 88 Benaroon Rd

Belmore NSW 2192

Phone: (02) 97401500

Trading Hours - Monday to Friday 7 to 4pm, Saturday 7 to 10.30am Closed Saturday of Long Weekends

If possible, person picking up goods is to have copy of ebay sales order. If not, person picking up goods must know ebay user name and what goods they are picking up. Person picking up goods must have drivers licence. If person picking up goods is not the exact ebay purchaser, we need an email from the winning buyer stating the following:

Name of Person picking goods:

Address of Person picking up goods:

Mobile Phone number of person picking up goods:  


9. International shipping - If not specified please contact our office.

• About Us
• Payment
• Shipping
• Terms
• Returns

Terms

CURRENCY

All transactions on this site are in Australian dollars (AUD) only.

STOCK

We attempt to only list what product we have in stock unless otherwise stated in the ads. At certain times, we may sell out of stock and listing may still be current. We have a store front and sometimes over the counter sales may take stock away from our online sales. In that case, the customer will be notified immediately. We will offer the customer a choice of a full refund or give the customer a lead time for delivery. Specials ( Goods that need to be ordered for the customer) will take longer than ?standard?. We will notify customer on ordering of a lead time. This will only be an estimate as it will be up to our supplier to supply it to us on time.

DELIVERY POLICY

It is your obligation to enter the correct delivery address details at time of ordering. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. In most circumstances we deliver by Courier and Not Australia Post and will need an actual address not a PO BOX. If a Australia Post delivery is required, we ask that you contact our office prior to purchasing items. We will provide you with an estimated date for delivery of all parcels and while we make every effort to deliver by this time, all dates specified are estimates only. Unfortunately, we are unable to guarantee time of delivery as this is done by a third party. It is the responsibility of the customer to inform Vincent Buda & Company if an order does not arrive. We will provide you with tracking information once the item has been sent. We suggest you first try contact the courier company to chase your delivery. If your response is unsatisfactory, we ask you to contact us. Once we learn an order has not arrived by the due date, we will lodge an enquiry with the courier company to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery. Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion. Without limiting the operation of any other Terms and Conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order. Without limiting the operation of any other Terms and Conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place. If when ordering a product is out of stock, we will send you an email notifying you of this and an expected time of delivery. International delivery available. On purchasing, please indicate your preferred method of transport. We will then send you with a cost for delivery.

REFUND POLICY

If you receive a product that you believe is not what was expected we will replace the item or refund your money at our discretion. It will be your responsibility to mail the item back to Vincent Buda & Company, 82 - 88 Benaroon Rd Belmore NSW 2192 in its original undamaged condition. Refunds only accepted within 14 days of purchase. We reserve the right to cancel any orders and give a full refund if for any reason a mistake is made on the website, or stock is unavailable. We will notify you and refund you as soon as the problem is brought to our attention. Promotions and Competitions Other Terms and Conditions not listed herein and applying to Vincent Buda & Company promotions and competitions are incorporated into these terms and conditions. Unless expressly stated, to the extent that the other Terms and Conditions are not incompatible with the Terms and Conditions herein, the other Terms and Conditions will be in addition to the terms & conditions herein. To the extent that the other Terms and Conditions are incompatible with the Terms and Conditions herein, the other Terms and Conditions shall prevail. Should you object to any of these Terms and Conditions (including any subsequent amendments), you must immediately discontinue using this website.

PRIVACY POLICY

We have committed ourselves to protecting your privacy. We use the information gathered to enable your account and to enhance your online experience. Please read on for more details about our privacy policy. Vincent Buda & Company will not sell its database of customer details or details about customers to a third party. Any and all the information collected on this website will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned! We respect the right of users to remain anonymous and will endeavour not to knowingly disclose user identities unless directed by a court of law. When does Vincent Buda & Company Body disclose the information it collects to outside parties? Vincent Buda & Company does not sell, trade, or rent your personal information to others. Vincent Buda & Company may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Vincent Buda & Company, our users, or others. What information do we collect and how do we use it? When you place an order through ebay, we need to know your name, e-mail, phone number, Payment is made either via Paypal ( Credit Card), Bank Deposit or Cash or Credit Card on Pick up.. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use the Vincent Buda & Company website.

WARRANTY

Items you purchase from Vincent Buda & Company via eBay internet auction are subject to the laws and regulations established specifically for goods purchased through internet auction by the New South Wales Office of Fair Trading. According to the Office of Fair Trading, "Implied warranties generally do not apply to goods purchased at auction." Warranty varies from product to product. For specific item warranty information, please refer to the listing for that specific item. An item is sold "as is" if no warranty information is stated. All Hozemate reels come with a 12 month Warranty from date of sale if hose is used for domestic use. Product is to be returned to our premises at customer?s expense. Proof of purchase from Vincent Buda & Company needs to be provided. Proof of purchase must be produced by customer. Warranty is void if product is found to be tampered with by customer. We will attempt to repair hose first, and if unable to repair, a replacement similar hose will be issued. Subject to your statutory rights as to the merchantable quality of the product, in the event of a product or accessory being replaced during the warranty period, the warranty on the replacement will expire at the original date of purchase. This Guarantee excludes defects caused by the product not being used in accordance with instructions, accidental damage, misuse or being tampered with by unauthorized persons.

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Returns

REFUND POLICY


If you receive a product that you believe is not what was expected we will replace the item or refund your money at our discretion unless specifically stated differently on the listing. It will be your responsibility to mail the item back to Vincent Buda & Company, 82 - 88 Benaroon Rd Belmore NSW 2192 in its original undamaged condition. Refunds and exchanges only accepted within 14 days of purchase. This also covers product damaged or faulty and covered by our warranty.


If you have purchased a product and no longer need or want the item, please contact our office. In most circumstances we are happy to refund or exchange the product unless specifically stated on the listing. Item must be in original condition and be resalable as new. We reserve the right to reject any item we feel is not in original condition. No refund will be given in this circumstance. Refund given is original price less postage and EBAY fee's as once an item is sent, EBAY no longer refund EBAY charges. If postage was free, refund is Original price less our cot of postage. If unsure on what this is, please contact our office.


If in doubt or you have any questions in relation to refund and exchanges we are happy to answer at sales@buda.com.au


Send all returns to: Vincent Buda & Company
82 - 88 Benaroon Rd
Belmore NSW 2192
Phone: (02) 97401500
Trading Hours - Monday to Friday 7 to 4pm, Saturday 7 - 10.30am


Please quote:
1. Ebay User Name Date of Purchase
2. Method of payment - if Direct deposit - please provide
Account Name:
Bank:
BSB:
Account Number:
3. Contact Name & Number
4. Postal Address
If sending by Australia Post, we suggest you send by Registered Post.
Please note, refund given is less postage