Orders will be processed 1-3 business day after cleared payment or funds are received by our credit department. Shipping and handling is based on region. We currently only ship to United States customers. We ship UPS Ground, for almost all orders. items will be shipped via USPS based on weight under 13 ounces or by 1-2 Priority Or Parcel Post. Expedited shipping is available for a fee just call to ask before placing an order. In any event, we will provide a tracking number and confirmation email for processed orders. Please check our product pages for specific shipping estimated times or call us at 909-859-5121 for a live quote for any of our products- right over the phone. Our customer service representatives will gladly assist you in walking through an order.
USPS First Class
3-7 Day Delivery anywhere in the USA. Transit times vary depending on your shipping zone. Destinations on the west coast can take 1-4 days while central and east coast destinations can generally take 5-7 days in transit.
USPS Priority Mail
1-3 Day Delivery almost anywhere in the USA. Transit times vary depending on your shipping zone. Destinations on the west coast can take 1-2 days while central and east coast destinations can generally take 3 days in transit.
USPS EXPRESS MAIL
1-2 Day Delivery Based on Region. Our fastest shipping method.
UPS Ground
2-6 day delivery. UPS ground service with complete tracking information. Ground service delivery days start within 1-2 business day after the order is placed. Transit times vary depending on your UPS shipping zone. Destinations on the west coast can take 2-3 days while central and east coast destinations can generally take 4-6 days in transit.
UPS 3 Day Select
3 day delivery. UPS ground service with complete tracking information. Once your order is shipped, you will receive tracking information via email as well as an update in your customer account. UPS provides in transit scan updates and scheduled delivery date information.
UPS 2nd Day Air
2 day delivery. Delivery days start within 1-2 business day after the order is placed. To calculate delivery time, add 1-2 days processing time and 2 days transit time from the day the order is placed. Once your order is shipped, you will receive tracking information via email as well as an update in your customer account. UPS provides in transit scan updates and scheduled delivery date information.
UPS Next Day Air
1 business day delivery. Delivery days start within 1-2 business day after the order is placed. Once your order is shipped, you will receive tracking information via email as well as an update in your customer account. UPS provides in transit scan updates and scheduled delivery date information.
Online Superstore Plus/Dalix Trading Corp. accepts Paypal, Visa, MasterCard, American Express, and Discover. If it appears that you have been charged twice, please do not worry. We only charge your card once upon shipment. What you see as a “double charge” on your statement is called a “pre-authorization”—a common bank practice in handling credit card transactions to ensure sufficient funds and account authenticity. If there is a double charge, we will definitely get into contact with you about why you ordered twice and make sure before we send out a shipment to you. Sometimes, you may click twice on order confirmations and it will trigger the system to order twice. When an order is placed, our system automatically authorizes your card for the purchase amount. Pre-authorization shows as a second charge, but it is actually a pending transaction that we do not debit from your account. The authorization amount automatically clears once the purchase debit clears. How long that takes depends on the issuer of your credit card.
We currently offer price comparison shopping on a case by case basis, please call customer service if you find a supplier that has a better price than ours.
Promotions are offered every now and then and we honor our promotions 100% if they are from our original marketing team. Please call in for promotions at the time if you cannot find any and a customer service representative will gladly assist you. If not, you can email and someone will get back to you within 24 hours at (909) 859-5121
Online Superstore Plus owned by Dalix Trading Corp is your one stop shop for all types of great quality items. We offer the best prices, accurate descriptions and pictures and best customer service around. Just give us a call us at 909-859-5121. Contact us by messaging us on ebay
here!
Your Satisfaction is Our #1 Concern We are all about our customers. Online Superstore Plus/Dalix Trading Corp. understands the importance of keeping good customer relations. We honor our return policy for manufacturer defects. Manufacturer defects
do not include items damaged through normal wear and tear. We offer samples and design our products so that you can give the final say in whether or not to proceed with creating your order. If products are unused and in original packaging then we have a 14 day money back guarantee as long as the items are unused and have the original packaging intact. Thank you.
For assistance, please call 909-859-5121 between 9:00 a.m. and 9:00 p.m. (Pacific Standard Time), Monday through Sunday.
