Off-The-Runway-Adviser is dedicated to providing our customers with the best service possible! We will continue to strive to make Off-The-Runway-Adviser your first choice for the best products, lightning fast shipping, and superior customer service.


• Low low Prices, all year round
• Courteous and knowledgeable sales personnel
• Brand new and factory fresh merchandise
• Thousands of satisfied customers
• Next business day shipping
• Toll free customer support
• Quality name brand products
• Order confirmation & shipment notification with tracking information
• All items in stock & ready to ship
• All items new with full warranty
• Highly rated customer service
• Competitive pricing
• Instant access to sales & service specialists during business hours

* 1-2 Business day Shipping, Holidays excluded. * Payments must be submitted immediately prior to purchase. A non payment case will be opened after 4 days, if payment has not been submitted! * Users with less than 10 feedbacks please note that we take certain procedures such as contacting us before making a bid or offer. Otherwise it will automatically be declined and or cancelled. We do apologize for any inconvenience.  We accept returns within 14 days unless stated otherwise in the listing. Please, note that due to our low prices and nature of some items (like swimsuits) we don’t accept returns on some of our merchandise.   Order Processing Times We ship the order the same business day the order is placed if the order is placed before 4 p.m. EST. The orders with Next Day Shipping method will be delivered the Next Business Day if the order is placed before 4 p.m. EST otherwise it is shipped the Next Business Day. Our business hours are Monday through Friday – 9 p.m. till 5 p.m. EST. We don’t ship over the weekends and during holidays. Please, note that if the order is placed after 4 p.m. on Friday it will be shipped on Monday! Please, call us at 1-800-770-9440 if you have any special instructions and/or questions regarding shipping/delivery of the order!

• DOMESTIC          
  * All Packages $200+ Will require a Direct Signature.
  * WE WILL ONLY SHIP TO THE PAYPAL CONFIRMED VERIFIED ADDRESS & PHONE NUMBER
  
  INTERNATIONAL
  * International Customers: We will declare the full Value of the item. We will not declare as a gift. Customer is responsible for all custom fees and charges. offtherunwayadviser does take responsibility for charges cause by importing product into the customer’s country.
  * Shipping cost will vary depending on country of shipment. 
  * WE WILL ONLY SHIP TO THE PAYPAL CONFIRMED VERIFIED ADDRESS & PHONE NUMBER

   

 

• 
  

  PayPal Payments Must be from a verified PayPal account.  

• If your payment is not from a verified PayPal account we have the right to void and cancel your order

• In the case the incorrect address is entered during checkout we cannot make edits to the address, but we will fully refund you upon request so you can reorder with the correct address

• We do not accept any other form of payment (No exceptions)

• For "Buy It Now" Listing Payment is due immediately "Auction listing must be Paid within 3 business Days or Bid will be voided

 

14 Day Money Back Guarantee We accept returns within 14 days of the date you have received the item. We do accept returns on all jewelry items within 30 days and on all other items (clothing and other accessories) within 14 days. Items must in original, unused condition (including all packaging and tags). You will receive a refund for the cost of the merchandise less all shipping costs.

Size Charts

Womens Clothing Size Conversion Chart

Womens Clothing Size Conversion Chart

International Conversion Chart

Boot Size Chart