• Please see the shipping and payments tab for shipping options. Please note that the Free FedEx Ground/Home Delivery option is only applicable to physical addresses within the continental United States (lower 48 states). For all US shipping addresses that include a P.O. box or are outside of the lower 48 states (i.e. Alaska, Hawaii, Puerto Rico, Guam, and other US territories), please choose USPS Priority mail as the shipping option.

• Tracking: You should receive your tracking information automatically within 1 business day after receiving a cleared payment. Tracking information is sent to the email address associated with your ebay account. If you do not receive your tracking information, please check your spam folder. Do not hesitate to drop us an email if you need us to provide this information again. We want to make sure you are completely satisfied with your purchase.

• Notes to International Customers: There may be additional customs, duties, and taxes fees assessed when picking up the item.  Those fees are solely the buyer’s responsibility.  Please contact your local customs agency for more information. Also, items will be marked as merchandise sales and are unable to be marked as “gift” or to be devalued on the customs forms.

E-Tech Galaxy utilizes the reliable and secure services of PayPal to process all ebay payments.

We want to make sure you are very satisfied with your purchase from us. If you are experiencing a problem with your product, please contact us so that we can help. We do accept US returns within 14-days of receiving the product and with an RMA (Return Merchandise Authorization). Product should be in the condition in which it was purchased or there may be a restocking fee assessed. If considering a return, please contact us for more information and to receive an RMA.