We reserve up to 2 business days for handling time (time until shipment). Often times items will ship much quicker.
We will combine shipping on any combination of products in our auctions. Contact us to make arrangements on Bulk Purchases.
SoonerSoft LLC has a 30 Day return policy on all items.
If it is after 30 days simply contact us directly.
We may still be able to help.
SoonerSoft Return System can be accessed through the black "Customer Returns" circle to the right..
To take advantage of eBays BEST return policy, you MUST USE our easy return center to return all items. IF AN EBAY BUYER PROTECTION CASE IS OPENED, the SoonerSoft LLC Return system cannot be used and we must follow eBays policy which can be a slower process.
Items may be either returned for a FULL refund with NO RESTOCKING fees OR we can expedite a replacement unit with a prepaid return shipping envelope.
If returning a phone make sure that:
1. It has not been 30 days since you received the item.
2. There is no water damage (unless the original posting stated water damage)
3. There is no major physical damage such as cracking that was not present before.
4. If the item is BRAND NEW it must still be sealed with original factory seal or there is a 25 percent restocking fee.