Customer Service: 866-757-3780 

Monday - Friday 8:00 AM to 5:00 PM Central Time

 Store Policies: 

LOCAL PICKUP: We are excited to be offering a new local pick up option!  Same Day local pickup is available for orders paid in full and received by 2:00 PM Central time.  If you select the local pick up option please allow 2 hours for order picking/packing to minimize wait time and provide the fastest level of service.  Orders placed after 2:00 PM Central time are available for local pick up the following business day.  Local pick up is available between 9:00 AM & 4:00 PM Central Time.  Please pick up orders at 6800 Otter Lake Road, Lino Lakes MN 55038.  Go to the "Will Call Parts" door and please have the name on the order and a photo ID ready.

SHIPPING: Most orders leave our warehouse within 1 business day.  If this will not be the case Snowmobilestudcom will contact buyer to update shipping status.  Tracking information will be provided as soon as it becomes available.  We do our best to ensure our listings display available stock.  If for some reason we are out of stock we will contact you ASAP.  You have the option of waiting till we receive more inventory or we can immediately provide a full refund.

ORDERS: Buyers should inspect packages within 7 days of receiving item to ensure contents arrive in good condition.  Snowmobilestudcom is not responsible for shipping damage if it is reported 7 days after receipt of an item.  *Any item that arrives damaged is eligible for exchange at no additional costs to the customer if reported within 7 days.*

COMBINED SHIPPING: Snowmobilestudcom is set up to automatically combine shipping when buyers purchase multiple quantities of an item within the same listing.  To view shipping rates simply click on the "SHIPPING & PAYMENT" tab and enter in your shipping zip code, and desired item quantity.  The price listed there is the amount charged at check out.  If you wish to purchase multiple items from multiple listings simply click "BUY IT NOW" on any item you are interested in but do not immediately pay.  Snowmobilestudcom will combine the items into one invoice, with a combined shipping rate.  Snowmobilestudcom will only combine items onto one invoice upon request of the buyer.

FEEDBACK: Snowmobilestudcom automatically leaves positive feedback when a buyer provides positive feedback.  If for some reason you are unhappy with your purchase please contact us regarding the situation before leaving negative feedback.  We want our customers to be 100% satisfied with their Snowmobilestudcom shopping experience, and will work hard to ensure you are satisfied.

CONTACT US: If you have questions regarding the status of your shipment, tracking information, returns, or any other types of queries the best/fastest way to reach us is to contact us via eBay.  If you wish to speak to an associate please call 866-757-3780.  Customer service is available Monday - Friday from 8 AM - 5 PM Central Standard time.

RETURNS: At Snowmobilestudcom, we want your on-line shopping experience to be a pleasurable one. If you are not satisfied with your purchase, simply return your order within 30 days. If the product is not returned in the original packaging and/or is altered or damaged in any shape or form, no refund will be issued. Buyer is responsible for all return shipping costs. Shipping costs are non-refundable. Returns: Buyer must contact Snowmobilestudcom for return shipping instructions. Returns shipped without contacting Snowmobilestudcom will not be processed.

INTERNATIONAL SHIPMENTS: Snowmobilestudcom ships all international orders via UPS Standard.  Buyers must provide a contact phone number for order, and order will not ship until contact phone number has been provided.  All international shipments are subject to taxes, duty, and UPS brokerage fees at the border.  These fees are the responsibility of the buyer and are not calculated by Snowmobilestudcom nor are they included within the listed price.  We do not ship via USPS. All order values will be marked according to the value of the order.  Buyers who refuse to pay taxes, duty, and brokerage fees will have their packages returned back to Snowmobilestudcom.  A refund will be issued to the buyer minus the cost of original shipping and any shipping fees Snowmobilestudcom incurs shipping package back to our warehouse