Hi & Welcome to Birdcage. We are a fresh & exciting ebay shop dedicated to make every women LOOK & FEEL beautiful.

We have been trading online since 2010 and understand the demands of customers and our systems are constantly improving to provide the best possible service.

We believe very strongly in our motto "be your own label", our aim is help you achieve your fashion aspirations, We sell a range of styles, from "the basics" to "Celebrity inspired trends" so then you look beautiful !

Whether its a Night Out with the girls, a date, something formal, some new shoes, or some casual fashion, Birdcage will come to your rescue.

With our team of experts, constantly updating our stock, we will always have up-to-date fashion & celebrity inspired trends to please a variety of needs, not to mention our super sonic dispatch speeds, so you can get your garments as soon as possible.

We take great pride in what we do, we aim to provide a new dimension to shopping online, providing a pleasant experience to all!

Once You have committed to buying an item, please complete the ebay checkout within 2 working days, payment is expected within 7 working days, we will keep you updated with your purchase via email. Please contact us if you wish to pay via Cheque or Postal Order

We Accept Payments Via all the cards below, please contact us on 0161-865-6378 to make an order.

We accept the following payment methods:
Paypal
Postal Orders
Cheque

• UK 1st Class:  Delivery time is usually within 1-2 working days, from date of dispatch
• UK 2nd Class: Delivery time is usually within 2-3 working days, from date of dispatch
• UK Next Day (Order before 2pm on weekdays):  This service is available Monday-Thursday only, except bank holidays (UK only). Monday-Thursday orders need to be placed before 2pm to be received the next day by 1pm. A signature is required upon delivery, tracking number can be provided on request.
• EU & Beyond (International):  Delivery time is usually 3-9 working days, from date of dispatch, a tracking number will be provided defendant on which service you use.

Combined postage: Please email for a combined postage cost for more than 1 item, applies to International buyers too.

Note: Please make sure that the delivery address is correct at checkout, as we do not check messages before dispatch, we cannot accept changes of address after the order has been placed.

At Birdcage, WE HAVE A STRESS FREE RETURN POLICY, we want you to be satisfied, simply follow the procedure below.

If you wish to return an item for any reason, please do so within 14 days of receipt. We will inspect all returned items and ask they be returned to us in the original condition with original packaging, suitable for re-sale. There must be a copy of your invoice and a letter requesting a refund or exchange. If the item is faulty please state the issue in the letter.

If the returned item is not suitable for re-sale, e.g. damaged, soiled, then we do reserve the right to refuse a refund.

Once we receive your items back, we will refund you excluding the original delivery charge (Unless agreed otherwise beforehand). The cost of returning an item to us is your responsibility.

A refund will be issued within 1-2 working days once we have received your item.

We will refund the amount to the original card the payment method was made.

If you require further assistance or would like to speak to us, then you can call us on 0161-865-6378

Please return all items to:

Birdcage
Unit C2, Longford Trading Estate
Thomas Street
Stretford
Manchester
M32 0JT
UK

7 day cooling of period (EU only), the distance selling regulations state that all countries within the EU have a cooling of period of seven working days to cancel the order. Please note: the criteria for returned items must still match the above.

If you require assistance or have any comments or suggestions regarding this site and our service, please email us via ebay messages or call us on the number provided below:

We aim to respond to your query within 24 hours.

Birdcage Customer service

If you would like to speak to our customer service department, please call 0161-865-6378
Available from Monday to Friday 10am to 5pm, excluding public holidays

Address
Birdcage
Unit C2, Longford Trading Estate
Thomas Street
Stretford
Manchester
M32 0JT
UK