Shipping, packaging and Delivery
We ship
order within 48 hours of receiving the payment.
Most of the
orders are sent in safe padded bags or hard cardboard boxes.
Large orders are secured in bubble wraps.
Regular Delivery
time :
VICTORIA
|
2-4 DAYS
|
NSW/TAS
|
3-6
DAYS
|
SA/QLD
|
3-7 DAYS
|
NT/ WA
|
4-9
DAYS
|
NEW ZEALAND
|
5-12 DAYS
|
UK / US/ CANADA
|
8-16 DAYS
|
Central Europe
|
10-20 DAYS
|
Rest of the world
|
10-25 DAYS
|
Please
note that these are average estimates. They may arrive earlier or later.
You have
the option to select EXPRESS POSTAGE too. Express postage is only for
local customers. Delivery usually takes between 1 to 3 days.
Feedbacks:
We leave
positive feedback for you as soon as we receive the payment. JJJ We do our best to give our customers
the best service and experience, so we appreciate if you leave us positive
feedback when you receive you orders. If you are not satisfied with your order
please contact us.
- All
of our customers receives positive feedback instantly after receiving the
payment.
- Please
remember that your positive feedback means a lot to us. So
we do our best to provide the best customer service, and we appreciate
your positive feedback.
Payment Options:
You can
either pay by Paypal on Ebay or place your order and choose to pay by bank
transfer. Paying by Paypal automatically notifies us of receiving the payment,
but if you are going to transfer the money to bank account, we appreciate if
you send us a message with transaction ID and name.
Return Policy:
Your satisfaction is the most important
thing to us. If you are not satisfied with your order, PLEASE contact us before
leaving negative or neutral feedback. We will try to resolve all of the issues
:)
If you have any issues or questions,
don't hesitate to contact us.
You can
return your order within 7 days of receiving it. We offer replacement or refund
on returned orders.
If you are
not 100% satisfied with your order after, you can return it and ask for
replacement or refund. Easy! How it works? Read below:
First you
must contact us within 7 days of receiving your order.
We make
replacements and refunds as soon as we receive the product back. Please note
that the items must be safe and sound and in the condition in which you
received it. The return postage is covered by the customers.
In the case
of receiving an order in damaged or missing condition, you can simply take
photos of the items and send them to us. You don’t have to return the
damaged item. We will replace the damaged or resend the
missing items. We try to give the best service and we appreciate your
cooperation.
Please note
that you should contact us within 7 days of
receiving you order to return and ask for replacement or refund . If you
contact us after this time, we will not accept returns and will not take
responsibility for replacements and refunds.
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