Payment

Paypal Payments are subject to below requirements:

• Buyers should have either a confirmed PayPal account address or verified PayPal account    
• We expect PayPal payment to be eligible for sellers protection. If requirement is not met, we will cancel and refund your payment
• Goods will be dispatched to the PayPal account registered address only

 

Free or Economy Shipping

• Delivery Times: European Zone: 9 -14 Working Days
• Delivery Times: Non European Destinations (Worldwide): 13 - 21 Working Days
• Dispatch Time: 1-3 working days, Tracking Number provited

Free Insurance Coverage with Every Parcel.  Please do check the item before sign for it. If you do receive it and the item was damaged during transport, then couriers insurance will not be Valid.Shipping from: Monday to Friday, excluding European Bank Hoildays, Dispatch Locations: Europe - Germany, Shipping Services: DHL German Post or DHL Paket, all tracking numbers for non european countries clients must track the packages manually as ebay do not offer the auto tracking

Countries as: Russia, Maldives, Vietnam, Ukraine, Kazakhstan, Phillippines, Estimated delivery time:is 5-8 weeks due to your countries custom delays and not the couriers.

 

Tracking Info

Tracking number is provided with every purchase, please check in your order details for tracking and courier information  

Packages with German post please go to: https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB  

 

 

• For Packages with DHL PAKET post please go to: http://www.dhl.de/en.html  

 

 

• If you have any problems tracking yout packages, please contact us.  

 

Returns

Please do not buy if you are not absolute 100% sure you want the item. If there are irremediable defects with the devices, you can return them back to us for repair or replacement or full refund. 

If you have any problems with your purchase please contact us within 3 working days from receiving the item. 

All items are send out with Free Full insurance. Please do check the item before signing for it and receive it. If you do receive it and item was damaged during transport then couriers insurance will not be valid

All returns must be pre-authorized and please contact us with the reason for your return

All items must be return unused in their original packaging, with full box & its contents.

All returns must be sent to us within 14 days from the day you receive delivery of the item(s).

For the first 7 days after receiving your item: Please note if the return is due to change of mind then all returned box(es) opened goods are subject to a 20% restocking fee. Any refund will be reduced by 20 % of the total cost to cover our general administration & warehouse restocking cost and the fact that item cannot be sold again as brand new but as used. If item is still sealed in original package the refund will be in full 

All customer returns must be accompanied by an appropriate courier with online tracking

All customers are advised to keep safely the proof of payment for returning item(s)' deliver along with the confirmation note or slip provided by the relevant  courier service with tracking number on it, until we confirm the safe receipt of your return item(s).

Customer is responsible to bear the cost of return.

We advise you to include a note with ebay item number and buyer’s ebay user ID clearly stated on it, along with the return package. Soon after our ‘Returns Dept’ has received your returned item(s) package, the necessary actions will be initiated to process your refund and this process could take up to 2-4 working days.

Your refund will be made on the same mode of payment you used to make the payment at the initial purchase & no alternative methods are allowed.

Compatibility

Please note that our products are coming with European Sepcifications and/or with European 2 PIN plug.

Some of our items might not come with English manual.

Please contact us for more informations on any item you might be interested in.

Import Taxes

For shipping destinations outside the EUROPEAN ZONE:

Please find out about import taxes in your own country before buying. You need to pay for customs import duties in case that occurred for certain goods. Customs is a Government agency regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It's always buyer's responsibilities to clear customs and pay the relevant custom duties. Paying for an item does not mean you pay for Your Country's import taxes if this occures.

For European Zone countries, the import taxes DO NOT APPLY