As friendly as we try to be, there are some terms and conditions that you have to be aware of. These are done not to dictate your preferences, but it is protecting both parties in any disputes.
1. Return is acceptable. For a refund, the full set must be returned (top and bottom). We cannot issue refunds for a partial return. Also, the item must be returned to us is new, unused condition. All items must be returned in original packaging with tags attached. Be careful when trying on swimwear and clothing to avoid tears or marks.
2. The buyer pays return postage unless item is faulty or we mixed up your order. Defective products must be returned within 15 days from the date you place your order.
3. Refunds will be processed only when the item is returned, or when we receive a tracking number.
4. Please note we are unable to be held liable for the loss of your item being returned. We recommend using a registered postal service to return goods, and keeping a record of the tracking details.
5. If you're refunding, we will refund you through PayPal (the same method you used to pay), and email you once complete.
6. We take our efforts to ensure your satisfaction. However, please do contract us if it is unsatisfactory and we will do everything within our control to ensure a pleasant experience. If you have questions, please feel free to email us
7. Return Address: unit 13, 82 Victoria Avenue, Mortdale
