We are PayPal verified seller and paypal is our preferred method of payment, but we do take payment via other payment methods, please contact us for details. If you would like to pay over the phone please simply place the order on ebay first and then call us to arrange payment.
We dispatch your order the same day if it's received before 4pm. We ship to most European countries and delivery may take 3-7 working days to arrive. But shipments to Spain, Italy and Portugal could be very slow sometimes, which might take up to 2-3 weeks to arrive.
- Return if faulty, damaged or misdescribed
While we try hard to source high quality products and describe them accurately, we recognize that sometimes things go wrong. We're sorry if your item is not in perfect condition. If you need to return a faulty, damaged or misdescribed item, please first send us an email about the problem, once the problem is confirmed by us, please return the item back to our office. We will arrange return of the item at our cost if it's a faulty product.
- Return non-faulty (unsuitable) items
Regrettablly we cannon pay or reimburse return shipping costs on items which are merely unwanted or unsuitable. We will accept returns of unsuitable items provided that you return them within 30 days of receipt, unused, undamaged, complete and in original undamaged packaging.
Please send us a return request via email and quote your order number.
- Refunds will be made as soon as possible after returned goods are received and checked by us.
Rogitech Ltd
VAT Number: GB119980482
Company Registration Number: 7349351
Trading address: UNIT SU3B, Lansbury Estates
102 Lower Guildford Road
Woking
GU21 2EP
United Kingdom
support@ukhighland.com
www.ukhighland.com
Tel: 01483 472784