Delivery Information
When you order from us you can choose to have the order shipped to your preferred delivery address or to collect at one of our stores.
If you choose delivery and your specified address is located in South Wales your order will usually be be delivered by one of our own fleet of vans. For the rest of the UK and the Republic of Ireland your order will be delivered by Interlink Express Parcel Service. For the rest of the world please contact us first for a quotation for cost and estimated time of delivery.
Delivery Times
When you browse our catalogue you will see that most of the products we stock are 'In Stock' but some products display a lead time. On rare occasions that products are stored in different branches there may be a slight delay while we compile the order. The following delivery details refer to orders that are complete in our main warehouse ready for despatch. If your order contains a product that displays a lead time the rest of the order will be held in our warehouse until the order is complete.
Delivery times are calculated in working days - i.e. Monday to Friday inclusive (but excluding bank holidays). If you order after 3.00pm, please calculate your delivery time as if your order had been placed the following day. Deliveries may take 7-10 working days over the Christmas, Bank Holiday and Easter periods.
Premium Delivery Services
We can also offer the following premium delivery services:
Next working day by noon*
Next working day by 10.30am*
Next working day by 9.00am*
Saturday*
Saturday by 10.30am*
Saturday by 9.00am*
If you require any of these services please contact us to confirm a price for delivery.
*Please note that there are limitations to the service coverage areas for these services.
Collecting your Order
If you prefer you can opt to collect your order at one of our stores. On checkout please let us know which of our branches located at Cardiff, Bridgend or Newport you would like to collect from. Please wait for a confirmation email notifying you that your order is ready for collection.
For details of how to find our stores click here.
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