- If you have any question, please contact me through Ebay message function "Ask a question" on the lower of this page
- Paypal Only
- No customs fee and tax required
- Payment is expected within 2 days. Of course, if you have unpredictable reason for the late payment, please don't hestitate to contact me.
- Please make sure the address in Paypal is verified
- All parcels are delivered to customers via UPS SurePost Service or USPS First Class Mail Tracked Service with Full tracking number Service.
- Please allow up to 24 hours for prepartion of your parcel after payment verified. Normally your parcel is dispatched within 24 hours.
- For parcel to US, it is expected to be delivered within 3 to 7 working days after dispatched. Delivery time is no longer than 14 working days normally.
- Please check the Shipping Fee before bid and purchase.
- We only ship it to USA, Canada, Mexcio.
- We will however offer a replacement within warranty period.
- Any return incurred by our mistake, we are responsible for the cost incurred for returning. If we found no mistake raised by our shop, any cost incurred for returning is responsible by buyer.
- Units returned and found not to be defective will be returned at buyer's expense.
- Q. How can I contact customer service?
- A. Please contact me by using "Contact Seller". Our customer service representative will answer your question within 24 hours from Monday to Saturday except Holidays.
- Q. Is there any warranty for the products?
- A. Please read the features for different products.
- Q. Any money back guarantee?
- A. Within 30 days after you received the items and contacted us first. Returns must have all original packaging and accessories. If we found it is our faulty, we will pay back the postage / shipping fee. If we have no mistake, buyer is responsible for postage / shipping fee.
- Q. Can I leave negative feedback?
- A. Of course. But leaving negative feedback cannot resolve problem. If you have any complaints, I wish you can contact us first. Our customer representatives are ready to resolve any problem anytime.
- If you would like to order large quantities of this product or any of the other items email us for custom pricing and shipping rates.