Payment
Shipping
- We ship worldwide. Your order will be shipped within 2-3 business days, after receiving payment. We do provide combined shipping for multiple item purchases.
*Tracking number
Unless customers select either registered standard delivery or EMS option, parcel will be shipped by Korean post's economy mail at our expenses which does NOT provide tracking service.
(We offer free tracking number and EMS service for order over more than certain amount)
Please choose registered or EMS for tracking service when placing an order.
*Shipping
Economy Shipping and Standard Shipping
-Please note that tracking number is only available for Standard shipping and EMS.
- 15-35 business days: US, Canada, Australia, UK, France, Spain, Germany, and other European regions and middle east regions
- 10-25 business days: Thailand, Philippines, Singapore, Japan, Hong Kong, and other Asian region
- 20-42 business days: Brazil, Malta, Russian Federation, Italy, Peru, and other South American regions (Due to strict custom)
Expedited Shipping (EMS by Korean post)- 2-5 business days: Asian regions
- 3-7 business days: US, European region, Australia, Canada
- 5-9 business days: Russian federation, South American regions, and other countries.
Returns
- You may return or exchange your purchase within 14 days of receipt for a refund. When returning the product, the item must be returned with all of its original components packed in its original packaging.
- For damaged items on arrival, please contact us within 5 days, sending us an email with a photo is preferred. We will issue refund via PayPal within 24-48 hours.
- We don't accept the packages if buyer return the package without mutual consent.
- We reserve the right to refuse any returns of objective reasons.
Feedback
- We are here to provide a 5-star buyer experience.
- If you are dissatisfied for any reason, please don't be quick to leave negative/neutral feedback.
- Please contact us concerning any problem you might have.
- We want all our customers to have the best experience with us.
Contact us