Site Address:
Victoria Shopping Centre, Unit G10 Ground Floor, Southend-on-Sea, Essex, SS2 5SP

Telephone:
0845 337 0612 
07769 896625 

or email : sales@scentsationalperfumes.com or richard@scentsationalperfumes.com

Deliveries within the UK will be £1.95 and will be sent first class, the majority of packages arriving next day, But can take upto 7 days delivery

For a guaranteed next day service *, the package can be sent Special Delivery.

A charge of £5.95 will be made for this service.

(Orders must be received before 12 noon for this service).

Additional items sent on the same order will be charged at £1.50 each.

Overseas Delivery:

Europe: Deliveries within Europe will be charged at £7.00 (Please allow up to 7 days for delivery) Additional items £2 each.

USA & Canada: Deliveries to USA & Canada will be charged at £10. (Please allow up to 10 days for delivery) Additional items £2.00 each.

Australia & New Zealand: Deliveries to Australia & New Zealand will be charged at £10 each. (Please allow up to 10 days for delivery) Additional items at £2.00each.

Orders not received will not be deemed “missing” by Royal Mail until 15 working days have passed. We will therefore be unable to re-send or refund until after this period, and a claim has been made on Royal Mail.
Scentsational Perfumes will not be held liable for delays in delivery caused by a third party.

Returns

Please contact us within 7 days of receipt of goods should you wish to return your item( s). The cost of the product only will be refunded. (Scentsational Perfumes do not refund postal charges) Postage costs will only be refunded if the merchandise received were incorrect, faulty or damaged upon receipt.

 All returned products will be refunded or exchanged provided they have not been opened or used. In the interests of hygiene and for obvious safety and health concerns, we cannot accept merchandise that has been opened or had its seal or other wrappings opened or tampered with.

Please ensure that returns are sufficiently wrapped and packed for posting, as items damaged during return may only receive a part refund.

Any items returned to sender via Royal Mail "Not Called For" will be refunded for the cost of the merchandise only, and the order then cancelled.

In addition to our returns policy, the Distance Selling Regulations (for sales on the internet or mail order) allows you to cancel any order you make within 7 days from the date they are delivered to you for a complete refund.

Only unused and unopened merchandise will qualify, and you will be responsible for the cost of the return of the merchandise.

Paypal is the preferred method of payment. Although we also accept cheques, postal order and credit / debit card if you wish to pay by debit / credit cards please call 01702 464968 where we can take your payment.

If you wish to pay by Cheque or Postal order

Please send to 

Scentsational Perfumes

Unit g10 ground floor

Victoria Shopping Centre

Southend On Sea

Essex SS2 5SP

Here at Scentsational Perfumes all products offered for sale are in stock, unlike many other ebayers.

All order received before 3:00pm will be despatched the same day, and most orders will arrive the very next day. But sometimes can take Royal Mail upto 7 days to deliver.

All products are 100% Guaranteed Authentic and sourced from Reputable suppliers.