in21 are an experienced and well established online e-commerce company who believe in offering a wide range of quality products with customer service to match. We specialise in small electronic items from a number of international brands as well as our own brand visua. We've been around since 2003 and hold a huge amount of stock in our own and in third party warehouses

We prefer PayPal as payment, but we are able to accept cards over the phone. All of our prices include UK VAT and we'll include a VAT invoice with your goods.

We offer Free UK Shipping on everything we sell by Royal Mail 48 hour tracked service. If you need your item faster, there is the option of upgrading to next working day courier delivery for a small additional charge although you should note that our courier comes at 2pm each day, so orders received after this time will be dispatched on the next working day. We use DPD Local to deliver our parcels and If you've included a contact mobile number with your order, DPD Local will text you an approximate delivery time for your item.

We're here to help. Our office with dedicated support staff is open 9-5 Monday to Friday, so if you have a query about your order or want some additional product information then please call us on 01335 344544 or email us through eBay.

We offer a 30 day returns period. Just call us on 01335 344544 (or email via ebay) and we'll give you a returns Authorisation number. Send the item back and we will refund promptly. After the initial 30 day grace period, all of our products come with at least 12 months warranty (except for graded items where the warranty will be specified on the listing). Should you have a problem during this period, please contact us and we will repair or replace the item.