About Us
Headquartered in Onalaska, Wisconsin, Dynamic Tech Direct is a stocking re-seller of new, used and professionally refurbished computer products: computers, laptops, smartphones, tablets, processors, memory, hard drives, motherboards, IT/enterprise gear, networking equipment and much more. We love what we do and we do it with integrity. From our expert techs in the trenches to the bean counters in accounting, we are proud of our organization. We are accountable, and approachable. Love something you purchased from us? We'd love to hear about it. Having an issue? We want to find the solution. And hey, if its paperwork and certifications you need, Dynamic Tech Direct is a Microsoft Registered Refurbisher that holds NAID AAA+, ISO-14001, R2-2013, OHSAS 18001-2007 certifications and a Better Business Bureau A+ rating. In a nutshell: We love what we do and it shows! From geek-ing out with technology and being good stewards of the earth, to delivering stellar service to our amazingly awesome customers, we are dedicated to working hard and playing hard.
Shipping
We GUARANTEE to ship same business day when payment is received by 12 Noon Central time. Items paid after 12 Noon may still go out same day, but are guaranteed to be shipped by the following BUSINESS day.
Items paid for on Fridays after 12 Noon Central time or on a weekend/holiday will be shipped out on the following BUSINESS day.
We package our items very carefully and ship them via the following options (Seller's choice, unless by special request):
USPS First Class Mail and Priority Mail
FedEx Ground, Home Delivery, FedEx 2Day, and FedEx Standard Overnight
We also will ship large/heavy items via Freight when applicable.
We currently only ship to the contiguous United States. We do not ship to Hawaii, Alaska, or anywhere outside of the U.S.
Returns
If you have an issue with an item please contact us before opening a claim, opening a return request, or leaving negative feedback.
We will make the situation right, or help you to the best of our ability.
Buyers are responsible for 100% of an international return.