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Our eBay Store: NJM Coins Inc
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No Hassle 30 Day Return policy - return it for
any reason (please see return policy below).
NOW FREE SHIPPING
WITHIN THE US!
Thank you for visiting
our very small and humble Ebay store. Your business is important to
us! We are committed to excellent customer service, so please let us
know if you experience any problems or if you have any questions.
Attention California
Residents Only: Because
our business resides in California, I am required by law to collect and remit
sales tax (currently 9% based on my business location) to the State of
California. In the event you can provide proof of a valid
California resale (sellers) permit your order will be tax exempt. Also,
your order will be tax exempt if your total combined purchase at the time of
payment exceeds $1500 (before shipping and tax) for gold, silver, or numismatic
coins. In the event your order exceeds $1500 please send us a message so
we can adjust your invoice. Sorry this isn’t our rule, but is being
imposed by the State of California.
There is NO sales tax
for any residents outside of California – this is based on the delivery address
we are shipping to.
New Updated United States
Shipping Policy: WE NOW OFFER FREE SHIPPING WITHIN THE US.
Global Shipping Program
and Charges – We have enrolled
in the Global Shipping Program through Ebay. Please
note: We do not have any control over what this program charges for
shipping outside of the US. We will ship the item (free of charge)
to the third party designated by Ebay who is responsible for shipping the item
outside of the US. The international Shipping charges are
determined by Ebay or their third party, which we have no control over. Once
the item is delivered to the third party, control of the item passes from us to
the designated third party (by Ebay) and it becomes their responsibility to
ensure the item reaches the buyer (they prepare the customs forms, repackage
and ship the item to its final destination.
Payment: Please pay for all auctions or purchases
within 72 hours unless you are bidding on other items that are ending within
the same week. If there is an issue with getting payment to us within
that time frame, please communicate with us and send us a message so we can
work with you.
Unconditional Guarantee: We guarantee everything we sell to be
authentic, unless stated otherwise in the listing (i.e. replicas).
If we make a mistake (incorrect picture, incorrect VAM
Number, the item is not genuine, item is damaged during shipping, or the item
is defective) you can rest easy knowing that you can return the item within 30
days, and WE will pay for the return shipping.
Coins & Paper Money: We guarantee any designations made
in the listing such as VAM numbers and Mint Marks. We do NOT guarantee
or know if coins or paper money have been previously cleaned. We are not
a 3rd party grading company. We do NOT guarantee
the details, grading, or the condition of the coin (i.e. VF verses XF) - and
any expression or representation of details in the listing is not guaranteed.
We will try to do our best to provide accurate details and call out any
noticeable scratches or dents, or indicate if the coin has been previously
cleaned - please keep in mind that we do miss things and may not notice
everything. We try to take the best pictures possible so you can judge
the condition for yourself. Please use the photos provided to make you
own determination of condition. Ultimately it is up to each buyer to
determine the value of the coin based on the photos. The item in
the photos is the item you will receive. All raw coins will
be shipped in vinyl archival (PVC free) coin flips. All raw paper money
will be shipped in vinyl archival (PCV free) paper money holders. Please
feel free to ask questions.
Feedback: We need your positive feedback and 5
star rating. We hope that if you are unsatisfied with your
purchase for any reason, that you will contact us and give us the opportunity
to make it right . Your 5 star rating is important to
us!
100% Satisfaction
Guarantee and Return Policy: If you are unhappy or dissatisfied with your purchase for ANY reason
you can sleep easy knowing that we have a no questions asked return policy, and
you can return your item for a full refund within 30 days. If you
wish to return an item, please notify us as soon as possible of receiving the
item. All returned items will be inspected and must be returned in
the same condition they were sent. If the item was holdered (i.e. a
coin or paper money), it must be returned in its original holder
undamaged. If you purchased an item that is not holdered, please
return in its original flip/holder. We recommend that all returned
items be packaged with care, and shipped insured if they are over $50 in
value. Items that are returned to us damaged, including but not
limited to: scratches, dents, fingerprints, drops, spills, postal damage, etc.
will not be honored. All returns will be refunded promptly within 48
business hours of receiving the returned item (please note that we are closed
Saturday and Sundays). Our Number 1 priority is to make sure our
customers are happy - so please message us, and give us the
opportunity to make things right if you have any problems or concerns before
leaving your feedback. We are a very small mom and pop operation and
we want our customers to be happy so they keep coming back. We
believe coin collecting should be fun, and it isn't fun if you have a bad
experience. So we will make every effort possible to make your
experience with us a positive one!
Thank you for your patronage, and we hope you will visit our Ebay Store Again!!