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Welcome to Elevatit's eBay store!
To make your purchase as simple and easy as possible, please refer to the store policies listed below.
After winning an item in auction or completing a Buy It Now purchase, you have two check-out options:
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Check-Out Now! Click the Pay Now button at the top of this listing to immediately proceed with our checkout and payment process. Please note that the Pay Now button is ONLY available after winning an auction or completing a Buy It Now purchase.
Check-Out Later If you do not choose to Check-Out now, you will be notified by eBay via e-mail that you are the winning bidder. There is no need to contact us to arrange payment. We will automatically send you an e-mail within three hours of an auction closing. Our message will contain a link to our simple and secure checkout system, where you will be able to quickly and conveniently pay for your purchase.
You may also continue purchasing additional items from our auctions or eBay store. You have 2 days from the end of the first purchase to add additional items to your order. Make sure all of your auctions have ended prior to checking out. All of your purchases will be consolidated into one checkout!
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Payment
We accept the following form of payment. 
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Sales Tax
For shipments to California addresses, we are required by State law to collect 8.5% Sales Tax.
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Shipping
Average Shipping times
USA Standard Shipping USPS First Class Mail 2-5 business days (tracking included)
USA Expedited Shipping USPS Priority Mail 1-3 business days (tracking included)
USPS Priority Mail International 7-14 days (tracking included)
Please note: Average shipping times do not include weekends or Holidays and are not 100% guaranteed
International Buyers
Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.
We are not held responsible for delays in shipping due to customs.
Shipping times for international shipments can take up to 30-45 days depending on holidays and/or customs.
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Customer Service
How do I get an RA# to do a Return?
To make a return or an exchange with ELEVATIT, you must request a Return Authorization (RA) number. For ELEVATIT return's you can contact our customer service department . We will respond to you promptly normally within the same day.
All returns must contain the Return Authorization (RA) number placed on the outside of the package. Please check the reason for return in the appropriate box located at the bottom of the invoice; packages received without a Return Authorization number will NOT be accepted.
If you have any trouble creating your Return Authorization (RA) number, please contact customer service.
Do I have to pay shipping for my return items?
Yes, you will be responsible for getting the item back to us, but any exchange items sent back to you will be sent for free.
When I request an exchange, will the item be held for me?
When your exchange is setup we place your item on hold. Although we do attempt to hold your item, we cannot 100% guarantee that our warehouse will be able to successfully hold your item so we suggest that you ship your item back as soon as possible.
How can I check my return status?
We will notify you again when your return or exchange has been completed.
Please contact Customer Service for further information about your return.
How long will it take for my return to be processed?
Once we have received your return at our warehouse, it should take approximately 3 business days to complete.
Can I receive a refund if I return an item?
Yes, but only if your return request is made within 14 days of your original order unworn/unused with all the original tags attached and or in the original packaging it arrived in.
Can I return a pair of shoes?
Yes, if there is a defect or the shoe is unworn and within our return policy window.
All shoe returns must come with the original shoe box.
Returned shoes will NOT be accepted if the original shoe box has been used as packaging or is damaged in any way.
Can I return underwear or a bathing suit?
No. Elevatit does not accept bathing suits or underwear returns.
The only exception will be for shrink wrapped items that have the packaging intact and unopened.
We do not accept returns on undergarments, socks, hats, swimwear, or worn merchandise.
I received a Damaged Item what do i do?
Please contact customer service
We strive for 100% customer satisfaction and believe each and every one of our customers are very important to us, therefore we would like to thank you in advance for your order with ELEVATIT!!!
“ELEVATE YOUR MIND, BODY, & STYLE WITH ELEVATIT”
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