1.
If the item you received was a rejected item for manufacturer’s problem, you will be able to exchange it(Depending on the problem, it will be impossible. We will ask you the detail about what happens). Depending on the situation, you will have to send back us the item to receive the new one. We will resend you the new one or refund(For the rare item, it might be impossible to send it due to the purchase difficulty). Thank you for understanding.
2.
If you don’t like the item you received, you can exchange to another item or refund. In the case of that, you have to send back us the item within 14 days after you receive the item. You have to bear the shipping fee to send back. We will resend you the another item or refund after we receive the item. Thank you for understanding.