UK orders are dispatched via 2nd postage as standard. 1st Class and Special Delivery options are available at an extra charge and can be selected at checkout. If you are making a large order we may dispatch via a courier and a tracking number will be provided.
Orders will be packaged to go through your letterbox wherever we can, however, due to the weight and size of larger orders this may not always be possible.
Occasionally items do go missing in the postal system. If you have not received your order within 10 working days please let us know, we can then dispatch you a replacement or we will issue a refund. Please allow for delays during busy periods, such as Christmas and Bank Holidays.
All orders will be dispatched to the address given on your PayPal account, please make sure your delivery address is correct at the point of purchase. |