Satisfaction 100% Guaranteed
We want you to be happy with your purchase and we guarantee that each item is accurately described, carefully packaged and shipped promptly. If you are unhappy with your purchase for any reason, please contact us before leaving feedback.
Refunds
All refunds will be paid using the same payment method originally used to purchase the item. We do not offer partial refunds.
Authenticity Guaranteed
We’ve been selling and restoring high-end watches and jewelry for over 40 years. We never sell fakes or replicas.
Payment
Please arrange to pay for your items within 7 days. Any item not paid for within 7 days of auction end will be re-listed and reported to eBay so that we can recover our auction fees.
Sales Tax
We’re required to collect 8.75% sales tax on all purchases shipped to California addresses. Tax is charged on both the purchase price and the shipping fees, as required by law.
Shipping Time
We try to ship all packages within 24 hours of your payment. Payments arriving on Friday or over the weekend will be shipped on Monday. We do not ship to the following countries:
Packaging
All items are packaged using clean, new shipping materials. We guarantee that your items will be packaged with care and will arrive undamaged.
Shipping Fees
We attempt to charge our customers only the actual shipping cost that we pay to the shipper. Our standard method of shipment is via USPS Priority Mail with Delivery Confirmation. High value shipments will generally be shipped via Insured USPS Express Mail with insurance.
Combined Shipping
We will gladly combine multiple purchases (made within 3 days of each other) into a single shipment to save you shipping costs...just ask!
Customs Declarations
Customer is responsible for payment of any Customs fees or duties. Please do not ask us to mark Customs paperwork with a lower value or a false description. Falsified Customs paperwork can lead to seizure and loss of the contents. All shipments will be accurately described and valued on Customs documents. Please check your country’s import restrictions before bidding..
International Shipping Exclusions
We’re sorry, but we cannot ship to the following countries (no exceptions):
Germany