• MONOKHROME is a born and bred AMERICAN small business. All photos are originals from our cameras. We do not use stolen images of American people to promote our products to Americans like many foreign sellers do on eBay. We are proud & patriotic and some of our staff are Veterans of the US. Armed Forces. We love all people and all countries, but we take care of our own first. Please consider this when purchasing with us vs. our overseas competitors.

• All orders are carefully packed and shipped (with love) right here in good ole'  Los Angeles, California, U.S.A. 

• All DOMESTIC orders are shipped via USPS MAIL or UPS.

• All INTERNATIONAL orders are shipped with the US Postal International Service and/or GLOBAL Shipping Service. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying.

• We NEVER give customers negative feedback. It's always 5-stars & positive. We are all about good communication & customer service. :-)

• MONOKHROME happily accepts Visa, MasterCard, American Express, Discover & PayPal.

• A refund will only be given if an item is grossly misrepresented.

• Ultimately we want you to be happy & also give us a POSITIVE 5-star rating. Please contact us if you are unhappy for any reason. :-)

• Want to talk? Call us @  (323) 999-1670 to speak to a live person for true good ole' fashion Customer Service. :-) Talk to us, speak with us, we're really cool people and we laugh and smile allot. We will take care of you and make you happy. You can message us via eBay as well. We always respond and do so very fast.

• For questions on anything, also contact us on all social media  @BlackWhiteGreyRed.

• We take pride in our items and are very thorough when measuring and inspecting each piece. We mention any imperfections in our listings, but minor details may occasionally be missed.

• MONOKHROME gladly accepts returns and exchanges with no hassle. :-) You have 14 days from your order date to decide if you're totally happy with your purchase. If not, simply contact us and we'll give you the information you need to return your item back to us.

• Return shipping must be paid by you. However, we pay the shipping back to you for all exchanges. If you are completely unhappy with your purchase please let us know and we will do all we can to make you happy. Please contact us FIRST before leaving negative or neutral feedback.

• We try to describe our items as honestly and as accurately as possible and to the best of our knowledge through both text and pictures, listing any known imperfections. All monitors display colors differently but we do our best to make sure the photos and description present an accurate representation of the item. P.S.... WE LOVE YOU!